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Fare recovery is a major issue and has been mentioned as one of the top concerns of customers when talking with WMATA staff and board members.
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The Puerto Rico Highways and Transportation Authority will utilize Cubic’s Umo mobility platform to modernize its fare collection infrastructure on the Tren Urbano heavy rail system and Metropolitan Bus Authority transit services.
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The Pace fare collection project will be completed in partnership with Lyons View Manufacturing.
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PTV surveyed over 700 professionals to answer some of the most pressing questions of the industry.
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The Umo mobility platform will enable transit users to manage their accounts using a simple self-service web portal, or the Umo App, and reload their accounts with fare products, passes, or stored value.
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Fare collection was suspended for the entire month of August due to the "Zero Fare for Better Air" initiative.
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Umo facilitates contactless fare payment with smart cards and mobile devices, including multi-ride tickets and pass products that are securely validated using QR code technology.
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With Umo, CATS riders can plan multi-modal journeys, make contactless payments, receive real-time travel information, and earn rewards through fare capping.
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The Income Assistance Pilot Program launched in March to extend eligibility for transit discounts to individuals who receive public income assistance.
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This new capability enables in-app transactions using Google Pay and Apple Pay.
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