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The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and other key performance indicators.
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Overall, system ridership experienced a slight decline of 6% compared to 2024 June ridership, better than initially anticipated at the start of the month, due to the increase in federal law enforcement activity across Los Angeles County.
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Both projects reflect a growing effort to modernize transit systems for enhanced accessibility, improved safety, and long-term resilience.
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Amid a historic capital program focused on state-of-good-repair investments, subway safety also improved, with major crimes down 3.2% year-over-year and nearly 10% below 2019 levels.
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By the end of 2025, several of these five-car trains will be running on the Expo Line and Millennium Line network, a significant milestone in the modernization of Vancouver’s rapid transit system.
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Activated Jan. 5, the nation’s first urban congestion pricing program reduces gridlock in Manhattan’s Congestion Relief Zone below 60th Street by charging motorists to enter the zone.
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Agency projects add homes, offices, and millions in tax revenue as WMATA fast-tracks more joint development deals.
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The report identifies the resources needed to maintain a State of Good Repair (SGR) across bus, rail, and
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Nominations are evaluated on four criteria: effectiveness, benefit level, innovation, and transferability.
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From East Asia to Europe, more than 400 exhibitors and 70 sessions tackled global mobility challenges — highlighting AI, automation, and urban transit equity in the race toward a carbon-free future.
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