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Using the company's Info-Suite architecture, the secure mobile application allows passengers — from any smart mobile device or computer — to enter a unique ID and a personal password for a safe, secure connection to their service information.
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The QSOL mobile app provides easy, on- the-go access to Cummins part options, parts catalogs and engine dataplate information for 15 million Cummins Engine Serial Numbers
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Executive Director New Jersey Transit Newark, N.J.
Read More →The train-cleaning program has involved more than 100 people working over 8,000 hours scrubbing over 1 million square feet of equipment as Keolis aims to clean all 422 commuter rail passenger cars. Seats have been thoroughly wiped down, the stainless steel doors and windows shined, vents cleared of grime, and floor thoroughly mopped.
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Switching from one operator to three new companies is expected to cost $184 million. But the county is banking that the investment in hiring more help will correct late bus pickups and other service problems that triggered a flood of rider complaints, according to the report.
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Maintenance and construction projects can present quite the conundrum for transportation organizations with rail operations: shut down a major portion or entire line in one shot to get the work done while offering substitute service for riders? Work overnights and weekends for long stretches of time? One solution to the maintenance/construction puzzle is the “blitz” — a balancing act between productivity and customer inconvenience.
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Features include an automated trip confirmation phone call every evening that will list an individual's trip information for the next day. Customers will be reminded of their pick-up and appointment times automatically.
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Passengers will begin to see changes designed to improve their travel experience almost immediately, among them the launch of a staffed customer service center that will be open seven days a week to provide assistance to customers.
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C-Ride uses GPS technology to adjust schedules and help riders plan and navigate the quickest transit and university transit bus routes.
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As a growing number of riders and the general public look to online videos for information and entertainment, some transit systems are producing their own videos to more effectively reach out to and inform their customers.
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