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The service guarantee has credited back approximately $1 million for more than 277,000 trips with delays greater than 15 minutes.
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Allows riders to customize alerts they receive by day and time, and allow multiple email addresses or phone numbers on one account.
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First major step in a broader office consolidation strategy that will save the transit authority $130 million over the next 20 years.
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Simulator helps improve operator’s critical thinking as well as command and control of railway procedures and protocols.
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A discussion with FTA Acting Administrator K. Jane Williams.
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Under the agency's plan to "Keep Metro Safe, Reliable and Affordable," the use of competitive contracting is recommended as a way to control operating and maintenance costs
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Plans to acquire at least 256 8000-series cars to allow for the retirement of the 2000- and 3000-series cars at the end of their 40-year service life.
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FTA has begun conducting pre-transition activities, including briefings with MSC's executive team and board members.
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Wire crimping has never been done properly, which contributed to incidents where railcars have problems that can create significant delays.
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The move is expected to control cost growth while delivering quality service and preserving current employees’ jobs.
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