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Lora Baulsir, who most recently served as director of customer care for the MTA and chief administrative officer for the RTA, now serves as the full-time GM of the RTA, while Bob Baulsir, who previously served as COO, now serves as GM, administration, for MTA and RTA.
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Bob Paddon came to TransLink in 2001 from Metro Vancouver, bringing expertise in local government, communications, media relations and business administration. He was also part of the Metro Vancouver team that created TransLink.
Read More →The $1.8 million project, which began in July 2013 and was completed this May, was co-funded by Amtrak and the MTA through the Joint Benefits Agreement between the two agencies.
Read More →Agency was judged on safety, operations, maintenance, access, customer service, financial management, sustainability, workforce development, attendance and employee costs, minority and women advancement, marketing, and community relations.
Read More →The approved grants were awarded through a competitive process, based upon criteria such as key safety messages, target audiences, and evaluation methods.
Read More →Metro-North was able to achieve the record on-time performance while still maintaining its aggressive infrastructure program, with crews working to complete a major switch replacement project on Grand Central Terminal’s upper level.
Read More →The plan will enable the MTA to make transformative investments, including breaking ground on the new Interborough Express (IBX), rehabilitating the Grand Central Artery, and improving the overall rider experience.
Read More →The 34 illustrations that will be a part of this campaign feature a variety of creative artwork with messaging reminding transit customers about different ways to respect fellow riders and encourage courteous behavior.
Read More →A specialized Metro-North work train sprays water at high pressure, and specially equipped highway/rail trucks use rail scrubbers to remove crushed leaf residue from the tracks.
Read More →Subway average weekday ridership of 5.77 million in September was up 4.5% over the prior year, and local bus ridership of 2.25 million was 1.5% over the previous year.
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