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Newsby StaffApril 2, 2015

Controversial ads to appear on SEPTA buses

A federal court judge presiding over a dispute between the agency and a group seeking to purchase advertising space on SEPTA vehicles has ruled the agency must accept the ads, even if they contain messages that may be disparaging to riders and agency employees.

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Newsby StaffMarch 31, 2015

SEPTA helps bring 4-year old looking for slushy to safety

Surveillance video from the bus shows the little girl getting onto the bus and taking a seat. Within an hour, she was reunited with her shocked but thankful parents, who have since reconfigured their door locks.

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ArticlesMarch 30, 2015

Engagement helps temper negative customer feedback via Twitter

A recent study, “Planning and Social Media: A Case Study of Public Transit and the Stigma on Twitter,” which analyzed an estimated 64,000 tweets about public transit agencies, police departments, parks and airlines, found that Twitter has been less than favorable to public transportation systems.

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Transit Dispatchesby Heather RedfernMarch 24, 2015

Therapy Dogs are 'Well-Prepared' Passengers on Transit

Seeing a canine passenger on mass transit is not uncommon, but the reasons why a dog might catch the train or hop a bus are varied (remember Eclipse, the Seattle Lab mix that uses the bus, often on her own, to get to the dog park?). Most public transit pooches are working —as K-9 officers or service animals. In the Philadelphia region, other animals — in approved carriers only—are permitted to ride the Southeastern Pennsylvania Transportation Authority’s buses, trains and trolleys. However, a new pilot program underway by SEPTA allows registered therapy dogs volunteering at two Philadelphia hospitals to use two designated bus routes to travel to their sites.

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Newsby StaffMarch 12, 2015

Fare evader crackdown helps SEPTA cut subway crime

When "opportunistic thefts" began growing after cell phone service was introduced in the subways, transit police noticed that many thieves got into the subway without paying.

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Safety Cornerby Heather RedfernFebruary 25, 2015

Transit Emergency: What Can You Do to Stay Safe?

Recent national incidents have put increased attention on safe commuting and what passengers can do to protect themselves during a transit emergency. “The most important tip anyone can follow is to wait for the instructions of the crew,” said Scott Sauer, chief system safety officer for SEPTA. “Crews know the equipment best and have been trained to safely remove passengers from vehicles should the situation warrant evacuation...

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ArticlesFebruary 24, 2015

How to Succeed in Implementing New Fare Technology

With a phased approach, agencies can make a smooth transition and also increase passenger convenience and flexibility, as well as boost ridership.

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Newsby StaffJanuary 27, 2015

PATCO, SEPTA working toward fare compatibility

After SEPTA switches to its long-awaited electronic Key "smart card" fare-payment system this year, PATCO cards will be compatible with the SEPTA system, as long as the user registers its PATCO card with the agency, which will permit SEPTA to identify the user and bill PATCO for the trip.

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Transit Dispatchesby Heather RedfernJanuary 26, 2015

Tapping Transit Hubs as Inspirational Art Spaces

Around the world, artwork of all forms adorns transportation centers, stations and bus shelters. While many of these statues, paintings, mosaics and sculptures are permanently installed as part of a station’s architecture, transportation organizations can use their spaces for art exhibitions that not only make transit hubs more aesthetically pleasing for commuters, but also inspire budding artists. The Southeastern Pennsylvania Transportation Authority (SEPTA) recently partnered with two organizations to showcase the artistic talent of youth from the Greater Philadelphia region and around the world. 

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Articlesby StaffJanuary 5, 2015

SEPTA fare collection system gets ‘smart,’ retires tokens

Philadelphia region commuters will soon be able to stop counting coins in order to use public transit once the Southeastern Pennsylvania Transportation Authority (SEPTA) rolls out its new chip-enabled fare payment system.

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