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The system is upgrading its fare gates for the first time in 20 years. BART has committed to opening 70-plus new fare gates systemwide by the end of 2025.
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The MTA seeks to replace its legacy fare arrays and strategically deploy next generation fare gates that better align with the authority’s goals of promoting fare compliance, preventing fare evasion, and more.
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Metro said it will continue to monitor the performance of the new faregates as more rollouts are completed.
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The MTA will deploy EAGLE teams to local and Select Bus Service (SBS) bus stop hubs with high rates of fare evasion.
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The faregate modifications will be installed in phases with plans to retrofit faregates throughout the system over the next year.
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Fare recovery is a major issue and has been mentioned as one of the top concerns of customers when talking with WMATA staff and board members.
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The warning period will conclude in November, and MTPD officers will issue citations to anyone caught not tapping SmarTrip® cards or mobile phones at fare gates, exiting emergency gates in stations, and not tapping fare boxes on Metrobuses.
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Members of the “Fareness” panel will focus on innovative approaches to encourage fare payment through education, equity, and enforcement.
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A Pioneer Institute study warns that insufficient fare enforcement could drive up the T's announced evasion cost of $30 million under AFC 2.0.
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The contract with Inter-Con Security is for three base years with an option to extend for an additional two years and will go into effect on Jan. 1, 2022.
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