
Ridership has increased 14 percent over the last three years and has no sign of slowing down. The January 2017 ridership is up 12% over January 2016.
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The program was initially offered to 400 customers, but starting on Wednesday it is available to anyone eligible for The Ride.
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The county would pick up $15 of the tab. With most paratransit rides five miles or fewer, county officials believe $15 likely would cover the entire bill.
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Beginning July 1, 2017, the consolidation of two existing contracts will result in one service provider that operates the service, accepts customer calls, verifies customer eligibility, schedules requested trips, and maintains vehicles.
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The agency decided to outsource its paratransit service in 2015, citing the need to save money, increase efficiency, and improve on-time performance rates.
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In this "Your UTA at Work" video, Utah Transit Authority employee Karen Adams talks about her work as a paratransit bus operator and the friendships she forms with riders.
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The Frontrunner comes standard with smart air suspension, which helps improve aerodynamics and increase fuel efficiency.
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The agency will hire consultants to review the service and adopt quality-assurance measures for program elegibility and processing applications quicker.
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Under his tenure, Laketran passed two local sales tax levies in 2003 and 2013, which safeguarded the future of the agency through the passage of a permanent levy.
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