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Newsby StaffMay 5, 2025

Report Examines The Legal Case and Real-World Payoff for Pricing, Tolling in Transit

The latest Mineta Transportation Institute perspective, “Using Toll Revenues for Transit: It Can and Should Be Done,” explores the policy rationale and legal framework for using toll revenues to fund public transit operations in the U.S.

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ArticlesAugust 4, 2022

Fleet Management Software Provides Operation-wide Benefits for Bus Fleets

A lot goes into providing communities with safe, reliable transportation. Bus and transport fleet managers are increasingly turning to fleet management software to help improve fleet operations, reduce downtime and operating costs, and increase asset ROI.

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Newsby StaffFebruary 19, 2020

MTA posts best January metrics for NYC Subway, LIRR, Metro-North

Gains come as agencies undertake historic capital renewal and expansion and report ridership gains.

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Newsby StaffOctober 3, 2017

New York MTA unveils customer-focused subway performance dashboard

In developing the new metrics dashboard in-house, New York City Transit reviewed global standards for publicly reported performance data and opted to surpass those standards in the interest of increased transparency.

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Newsby StaffSeptember 25, 2017

First Transit names new chief operating officer

In this newly created position, Beverly Edwards will be responsible for the direction and oversight of all transit contracting and transit management daily operations.

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Newsby StaffJuly 13, 2017

AlphaVu launches new metric for understanding public opinion of public transit

The National Transit LCB™ is the first in a portfolio of metrics that will be released over the summer of 2017 covering ports, airports, electricity, water, and pipeline infrastructure.

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Newsby StaffJuly 13, 2011

NJ Transit posts “Scorecard’ survey results online

Customers rated their overall satisfaction with the service as “acceptable” or “satisfactory,” with a score of 5.2. Approximately 67 percent said they would recommend NJ Transit to a friend or relative, and 63 percent choose to use NJ Transit, even though they have a personal vehicle available.

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Newsby StaffMarch 9, 2011

NJ Transit unveils ‘Scorecard’ system, requests feedback

A system of metrics is currently in development to provide a baseline for measuring NJ Transit’s performance in the areas of customer service, safety and security, financial health and service accountability. Executive director James Weinstein asked for help from riders, by participating in the first customer survey in April.

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Newsby StaffFebruary 24, 2011

NJ Transit to introduce performance initiative

Will use metrics to set corporate-wide standards of accountability and create transparency for the public, helping the agency to make strategic decisions to maximize its resources as well as illustrating how the agency is managing its bottom line.

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