METRO Magazine Logo
MenuMENU
SearchSEARCH

'Inadequate safety culture' to blame for Uber's automated vehicle crash

The pedestrian’s impairment at the time of the crash, coupled with crossing outside a crosswalk, contributed to the crash.

November 20, 2019
'Inadequate safety culture' to blame for Uber's automated vehicle crash

NTSB investigators on-scene in Tempe, Arizona, examining the Uber automated test vehicle involved in the collision.

Photo by NTSB

3 min to read


NTSB investigators on-scene in Tempe, Arizona, examining the Uber automated test vehicle involved in the collision. Photo by NTSB

The National Transportation Safety Board (NTSB) called upon federal regulators to create a review process before allowing automated test vehicles to operate on public roads, based upon the agency’s investigation of a fatal collision between an Uber automated test vehicle and a pedestrian.

During a board meeting held to determine the probable cause of the March 2018 crash in Tempe, Ariz., the NTSB said an Uber Technologies Inc. division’s “inadequate safety culture” contributed to the fatal collision between an Uber automated test vehicle and a pedestrian. The vehicle operator was uninjured in the crash, the pedestrian died.

Ad Loading...

Uber’s Advanced Technologies Group had modified the striking vehicle, a 2017 Volvo XC90, with a proprietary developmental automated driving system. The vehicle’s factory-installed forward collision warning and automatic emergency braking systems were deactivated during the operation of the automated system. An Uber ATG operator was in the driver’s seat, but the automated system was controlling the vehicle when it struck the pedestrian at 39 mph.

The NTSB determined the immediate cause of the collision was the failure of the Uber ATG operator to closely monitor the road and the operation of the automated driving system because the operator was visually distracted throughout the trip by a personal cell phone. Contributing to the crash was Uber ATG’s inadequate safety risk assessment procedures, ineffective oversight of the vehicle operators, and a lack of adequate mechanisms for addressing operators’ automation complacency — all consequences of the division’s inadequate safety culture.

The pedestrian’s impairment at the time of the crash, coupled with crossing outside a crosswalk, contributed to the crash, as did the Arizona Department of Transportation’s insufficient oversight of automated vehicle testing, the NTSB found.

Among the investigation’s findings:

  • The Uber ATG automated driving system detected the pedestrian 5.6 seconds before impact. Although the system continued to track the pedestrian until the crash, it never accurately identified the object crossing the road as a pedestrian — or predicted its path.

  • Had the vehicle operator been attentive, the operator would likely have had enough time to detect and react to the crossing pedestrian to avoid the crash or mitigate the impact.

  • While Uber ATG managers had the ability to retroactively monitor the behavior of vehicle operators, they rarely did so. The company’s ineffective oversight was exacerbated by its decision to remove a second operator from the vehicle during testing of the automated driving system.

  • Uber ATG made several changes to address the deficiencies identified, including implementation of a safety management system.

Ad Loading...

The NTSB issued a total of six recommendations to the National Highway Traffic Safety Administration, the state of Arizona, the American Association of Motor Vehicle Administrators, and Uber ATG.

The NTSB recommended that NHTSA require entities wishing to test a developmental automated driving system on public roads to submit safety self-assessment plans before being allowed to begin or continue testing and that NHTSA should review the plans to ensure they include appropriate safeguards.

More Security and Safety

An image of the white house with text overlayed reading "FTA Launches Transit Performance Dashboard."
Security and Safetyby Elora HaynesJuly 24, 2026

FTA Launches 'Transit Moves America' Dashboard to Highlight Agency Safety and Performance

The online dashboard transforms National Transit Database information into a public-facing resource that allows users to compare transit agencies on key operational and safety metrics.

Read More →
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →
TechnologyJuly 20, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →
Ad Loading...
TTC streetcar on tracks

TTC Launches Camera Pilot to Curb Illegal Passing of Streetcars

During the pilot, the cameras will measure how often illegal streetcar passing occurs and test the technology's reliability for future automated enforcement.

Read More →
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →
Two Metra locomotives on rail tracks.
Railby StaffJuly 16, 2026

Metra Begins Drone Pilot Project to Boost Safety and Security

The project is funded through a $620,000 grant from FEMA’s Transit Security Grant Program, which provides transit agencies with funding for projects intended to protect critical transportation infrastructure and the traveling public.

Read More →
Ad Loading...
Reinventing Transit's Digital Future with Luminator's Magnus Friberg
Technologyby Alex RomanJuly 13, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →
APTA Celebrates Rail Industry Achievement
Security and Safetyby StaffJuly 1, 2026

APTA Recognizes Excellence in Rail Safety and Security at 2026 Rail Conference

Nominations are evaluated on four criteria: effectiveness, benefit level, innovation, and transferability.

Read More →
Endera electric buses for California’s Mendocino Transit Authority
Technologyby StaffJune 25, 2026

Biz Briefs: Endera Delivers to California, Safety Vision Teams with San Antonio's VIA, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
AI-Powered Tools Support Safer Transit Systems
Security and SafetyJune 22, 2026

The Role of AI in Public Safety for Smart Transit Systems

As transit systems generate more data than ever, AI-powered safety tools are helping agencies detect incidents faster, improve response times and enhance situational awareness.

Read More →