METRO Magazine Logo
MenuMENU
SearchSEARCH

'Inadequate safety culture' to blame for Uber's automated vehicle crash

The pedestrian’s impairment at the time of the crash, coupled with crossing outside a crosswalk, contributed to the crash.

November 20, 2019
'Inadequate safety culture' to blame for Uber's automated vehicle crash

NTSB investigators on-scene in Tempe, Arizona, examining the Uber automated test vehicle involved in the collision.

Photo by NTSB

3 min to read


NTSB investigators on-scene in Tempe, Arizona, examining the Uber automated test vehicle involved in the collision. Photo by NTSB

The National Transportation Safety Board (NTSB) called upon federal regulators to create a review process before allowing automated test vehicles to operate on public roads, based upon the agency’s investigation of a fatal collision between an Uber automated test vehicle and a pedestrian.

During a board meeting held to determine the probable cause of the March 2018 crash in Tempe, Ariz., the NTSB said an Uber Technologies Inc. division’s “inadequate safety culture” contributed to the fatal collision between an Uber automated test vehicle and a pedestrian. The vehicle operator was uninjured in the crash, the pedestrian died.

Ad Loading...

Uber’s Advanced Technologies Group had modified the striking vehicle, a 2017 Volvo XC90, with a proprietary developmental automated driving system. The vehicle’s factory-installed forward collision warning and automatic emergency braking systems were deactivated during the operation of the automated system. An Uber ATG operator was in the driver’s seat, but the automated system was controlling the vehicle when it struck the pedestrian at 39 mph.

The NTSB determined the immediate cause of the collision was the failure of the Uber ATG operator to closely monitor the road and the operation of the automated driving system because the operator was visually distracted throughout the trip by a personal cell phone. Contributing to the crash was Uber ATG’s inadequate safety risk assessment procedures, ineffective oversight of the vehicle operators, and a lack of adequate mechanisms for addressing operators’ automation complacency — all consequences of the division’s inadequate safety culture.

The pedestrian’s impairment at the time of the crash, coupled with crossing outside a crosswalk, contributed to the crash, as did the Arizona Department of Transportation’s insufficient oversight of automated vehicle testing, the NTSB found.

Among the investigation’s findings:

  • The Uber ATG automated driving system detected the pedestrian 5.6 seconds before impact. Although the system continued to track the pedestrian until the crash, it never accurately identified the object crossing the road as a pedestrian — or predicted its path.

  • Had the vehicle operator been attentive, the operator would likely have had enough time to detect and react to the crossing pedestrian to avoid the crash or mitigate the impact.

  • While Uber ATG managers had the ability to retroactively monitor the behavior of vehicle operators, they rarely did so. The company’s ineffective oversight was exacerbated by its decision to remove a second operator from the vehicle during testing of the automated driving system.

  • Uber ATG made several changes to address the deficiencies identified, including implementation of a safety management system.

Ad Loading...

The NTSB issued a total of six recommendations to the National Highway Traffic Safety Administration, the state of Arizona, the American Association of Motor Vehicle Administrators, and Uber ATG.

The NTSB recommended that NHTSA require entities wishing to test a developmental automated driving system on public roads to submit safety self-assessment plans before being allowed to begin or continue testing and that NHTSA should review the plans to ensure they include appropriate safeguards.

More Security and Safety

transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
Photo of disaster in neighborhood near a highway
Security and Safetyby Alex RomanApril 30, 2026

How the Motorcoach Industry Supports Disaster Response and National Preparedness

Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.

Read More →
Ad Loading...
DART light rail and transit bus.
Security and Safetyby StaffApril 29, 2026

Dallas Area Rapid Transit Strengthens Safety with Expanded Security Presence

The approved contract modification will increase funding for transit security officer services to a total not-to-exceed amount of $32.1 million, ensuring a continued and visible security presence across DART’s buses, trains, stations, and facilities.

Read More →
Trains at railroad crossings
Security and Safetyby StaffApril 27, 2026

USDOT Invests $1.1B to Enhance Safety Infrastructure at Railroad Crossings

Every year, more than 2,000 incidents and 300 fatalities occur at railroad crossings nationwide. 

Read More →
Siemens and LK Comstock photo for Fulton-Liberty Lines
Security and Safetyby StaffApril 27, 2026

NYC’s Fulton–Liberty Lines Get Digital Signal Upgrade from Siemens and L.K. Comstock

The Siemens CBTC System, Trainguard MT, in compliance with New York Subway Interoperability Interface Specifications, enables trains to run as close as 90 seconds apart, using next-generation signaling and continuous communication to keep operations moving seamlessly.

Read More →
Ad Loading...
SEPTA Transit Police officers
Security and Safetyby StaffApril 21, 2026

Report: Crime on Philadelphia's SEPTA Continues to Drop

According to the new quarterly data, there were double-digit reductions in five of the eight serious crime categories, including aggravated assaults and robberies.

Read More →
A product grouping image of the AngelTrax Vulcan Series VX4AI All-in-One MDVR and V1284HC MDVR
Technologyby StaffApril 8, 2026

AngelTrax, City of Freeport Partnership to Enhance Fleet Safety

The project, finalized on February 12, provides the city with two different configurations of high-definition cameras to outfit 16 buses in the Pretzel City Area Transit fleet.

Read More →
Two ABQ RIDE buses
Security and Safetyby StaffApril 1, 2026

ABQ RIDE Launches ‘Drive Safe, Ride Safe’ Campaign to Strengthen Internal Safety Culture

The 12-month initiative focuses on staff engagement, training, and reducing preventable incidents.

Read More →
Ad Loading...
PSTA, City of Dunedin, and Congresswoman Anna Paulina Luna during a check ceremony for restoration of the Dunedin Pier
Security and Safetyby StaffMarch 31, 2026

PSTA, City Officials Receive Money to Repair Hurricane Ravaged Pier

The funds will specifically reconstruct the portion of the pier used by PSTA’s Clearwater Ferry, creating a permanent dock for the ferry service, which serves as an important transportation and tourism link to other Pinellas County communities.

Read More →