The events will bring CTA managers from various departments to rail stations and bus transfer hubs throughout the system, where customers can ask questions and provide feedback.
The initiative is the latest measure announced by the CTA since unveiling its “Meeting the Moment Action Plan” and in support of the guiding pillar to deliver reliable and consistent service for customers.
The new operators, who either recently started or will enter service this week, have completed extensive and comprehensive training in all facets of operations, safety, troubleshooting, customer communications, and more.
The BSB Program is the latest in a series of initiatives launched by the CTA to bring equity and inclusion to all aspects of its operations.
The agency and Walsh-Fluor held a contest for elementary school students to suggest a name for the gantry as part of a contest and educational opportunity for young students to learn more about construction and the RPM project happening next to their school.
In the face of COVID-19’s impact on transit ridership, this initial phase of “Forward for All” aims to strengthen this trust and pride in the region’s transit system by building awareness of the economic, environmental, and quality of life benefits of public transportation.
Officers will be divided into teams that are an extension of CPD’s overall effort to address and reduce violence in Chicago.
Security guards have been assigned to teams responsible for patrolling targeted locations during key hours of operation, including teams deployed to travel both the Red and Blue line trains during the day and overnight hours.
CTA’s existing bus fleet is housed at seven bus garages across the service region and serviced at a heavy maintenance facility on Chicago’s Far South Side — all of which will need to be substantially upgraded and retrofitted with charging infrastructure required to operate electric buses.
FTA’s Pilot Program for TOD Planning supports local planning and strategies to increase transit access and encourage ridership through mixed-use and mixed-income development near public transportation projects.
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