RELATED: NY MTA names finalists tapped to improve transit service
NY MTA selects 4 companies to pilot innovative bus, subway solutions
Before being selected, the companies tested how their products could improve service and customer communications.

New York City Transit Subway commuters boarding trains.
Marc A. Hermann/MTA New York City Transit

The Metropolitan Transportation Authority (MTA) and the Partnership for New York City jointly announced the successful completion of the Transit Tech Lab, an accelerator program that enables tech companies to test and introduce new products designed to improve transit services. Four of the six companies graduating from the accelerator will begin pilots with the MTA to implement products that address key subway and bus challenges.
Following a global competition last fall, in which nearly 100 companies participated, six finalists were selected for the inaugural class of the Transit Tech Lab. Over eight weeks, the companies worked closely with New York City Transit and MTA personnel to test how their products could improve service and customer communications.
Two companies will advance to the pilot phase for the subway challenge:
Axon Vibe provides smartphone app technology that enables public transport operators to deliver personalized communications based on users’ commuting behavior. If service is changed, MTA can proactively notify the impacted users (taking into consideration their location and context) and provide alternative transportation suggestions based on rider’s anticipated destination and commuting preferences.
Veovo instantly measures the number of passengers moving through a subway station to identify crowding and make service more efficient. The MTA can use this information to improve the deployment of staff to stations, change train distribution and plan more efficient station design.
Two companies will advance to the pilot phase for the bus challenge:
Preteckt studies vehicle data from buses to predict system failures at least 48 hours before the Check Engine light is activated and the bus must be removed from service. Preteckt’s insights have the potential to reduce time spent on maintenance, prevent service disruptions and reduce fleet costs.
Remix provides software for designing transit systems that enables MTA planners to more quickly and efficiently produce the bus network redesign outlined in the Fast Forward NYC Plan. To ensure equitable access and support public engagement, Remix’s technology uses public demographic data and generates easy-to-understand transit maps for community feedback.
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