New Mobile App Helps TfL Riders Plan Ahead, Travel Safely
The app improves accessibility information by including a “step-free” mode to access easy-to-navigate views of all stations with street-to-platform accessibility.

The new iPhone app provides real-time train times in a mobile-friendly way and information to enable travel at quieter times outside peak hours to help customers maintain social distancing.
TfL
Transport for London (TfL) released a new travel app to make it easier for customers to plan their journeys.
Services on TfL's Tube, rail, and bus services have been restored to normal levels during weekdays and near-normal levels at weekends. The new iPhone app provides real-time train times in a mobile-friendly way and information to enable travel at quieter times outside peak hours to help customers maintain social distancing. The app also offers alternative routes and walking and cycling options. The features will develop further based on customer feedback.
The app improves accessibility information by including a “step-free” mode to access easy-to-navigate views of all stations with street-to-platform accessibility.
It shows where step-free access is available in one direction and step-free interchange between lines and opens more of London to customers with accessibility needs. Customers can also use the iOS Voiceover and Dynamic Type capabilities to use the app.
The new app builds on recent changes to customer information, such as the return to normal service level information displayed on TfL's service status boards and online journey planner.
With most Tube stations providing free Wi-Fi and the recent pilot of 4G on the eastern section of the Jubilee line, Londoners will also be able to access TfL Go's journey information while on the move.
TfL intends to release an Android version in the autumn, with further updates later in the year. New features will include live bus information, lift status, and the location of toilets.
The app was designed and built in-house by TfL and uses the open data feeds freely provided to third-party app developers and others. TfL's online data portal is currently being updated to provide greater resilience and flexibility to developers to access and use the information in their own products and services.
Further datasets, such as better accessibility data, which was developed for the TfL Go app, will be added to this portal later this year.
More Technology

Biz Briefs: Montréal Debuts Nova Electric Buses and More
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
NJ TRANSIT Issues RFI for Unified Real-Time Customer Information Platform
The agency is seeking input from companies that provide real-time transit communications systems as part of an effort to enhance the customer experience and modernize how riders receive service alerts, travel information, and system status updates.
Read More →
Mobile Apps and Passenger Information Top METRO's Business Briefs
In our latest installment, we take a look at recent news from Masabi, Axentia, Moovit, and more partnerships making headlines across the transportation sector.
Read More →
Biz Briefs: Masabi Partners with LANTA and More
In this edition, we spotlight the latest developments shaping the future of mobility.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
Alstom Acquires Delaware Site to Support Amtrak NextGen Acela Fleet
The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.
Read More →