COTA Board Approves New Equitable Fare Policy
The goal of the new policy is to reduce barriers to transit access through fare affordability while creating a more seamless payment experience for customers.

COTA’s customer research data confirms customers who can only afford to pay by the trip are paying more than those who can afford to purchase a monthly pass, which is $62.
COTA
The Central Ohio Transit Authority’s (COTA) board approved a new fare structure that corrects digital inequity in transit prices while creating a simpler system. The goal of the new policy is to reduce barriers to transit access through fare affordability while creating a more seamless payment experience for customers.
The new structure either reduces or maintains transit fares for all customers by introducing:
Fare capping: Ensures customers pay no more than $4.50 a day or $62 per month when they use the new fare management system launching later this fall.
Flat fare rate: The 75-cent upcharge on rush hour lines and makes the standard fare $2 on all lines.
Simplified Transfers: Allows for two-hour accessibility for any fare paid in place of the one-way restriction.
Simplified children discounts: Eliminates height specifications for children and allows children under five to board at no cost and children between ages five and 12 to board for $1.
COTA’s customer research data confirms customers who can only afford to pay by the trip are paying more than those who can afford to purchase a monthly pass, which is $62.
“COTA is updating our fare policy because it is the right thing to do,” said COTA President/CEO Joanna M. Pinkerton. “This new structure makes transit more equitable, accessible, and affordable and ensures all customers can take advantage of the best rate available, regardless of their financial situation.”
The new fare structure will be implemented with the launch of COTA’s new fare management system later in the fall. COTA’s fare management system uses account-based ticketing, which tracks all customers’ payments so that all can benefit from fare capping. More information about the new fare management system will be announced in the coming weeks.
More Technology

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet
More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
From Legacy Silos to Conversational Intelligence
What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.
Read More →
USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding
More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
