The Routing Company (TRC) announced it has received a two-year contract from Fairfield and Suisun Transit (FAST), the City of Fairfield’s transit system in Solano County, California.
FAST operates eight fixed routes in the City of Fairfield, located northeast of California’s Bay Area. As a result of reduced ridership due to the COVID-19 pandemic, FAST initiated its first Comprehensive Operational Analysis called “FAST Forward” to provide Fairfield with a 10-year road map. TRC said its products will help to drive these changes, with five of FAST’s eight routes being replaced by on-demand transit options.
The service, launching in February 2023, is anticipated to grow to operate citywide by mid-2023. TRC will provide its Pingo app and will include the Transit Connect and Pingo Journey features to deliver on-demand transit services and passenger journey planning.
FAST will also become one of the first agencies to access TRC’s new module for paratransit services, according to TRC's news release. The service will commingle on-demand service with Americans with Disabilities Act (ADA) paratransit services.
"TRC’s Pingo platform combines paratransit and on-demand transit services with end-to-end journey planning for riders in one app, which improves the rider experience while reducing overall agency spending. This helps FAST provide cost-efficient and equitable transit service for all people in Fairfield,” said James Cox, CEO of TRC. “We are thrilled to expand Pingo’s presence in California, with this contract marking our second in the state, and look forward to powering FAST’s on-demand microtransit and ADA-compliant paratransit services.”