SilverRide, a mobility-as-a-service platform for older adults and individuals with mobility or cognitive challenges, recently launched a Cantonese and Mandarin-speaking PACE transportation platform in the United States.

The company provides assisted mobility in communities across the country, providing service that best supports the varying physical, cognitive, linguistic, and cultural needs of riders.

The Program of All-Inclusive Care for the Elderly, or PACE, deployment, which operates in partnership with Seen Health, commenced earlier this year in the San Gabriel Valley region of Los Angeles County. Seen Health is taking a new approach to PACE, combining comprehensive medical services with personalized social and cultural support, which includes native-language providers, family involvement in care, and the integration of Eastern medicine practices.

Language-Matched Drivers Bridge Gaps in Senior Care

According to a company release, the milestone marks a significant expansion of SilverRide’s reach in California, bringing its total number of deployments in the Greater Los Angeles area to eight.

The Cantonese and Mandarin-language service connects Cantonese-speaking seniors to Seen Health’s day center and external care appointments using trained, linguistically matched drivers.

“At my age, it’s not easy to adapt to new environments,” said one Seen Health participant. “When someone speaks my language and understands my background, I feel respected and less isolated. It gives me the confidence to ask questions and speak up when I need help.”

The San Gabriel Valley, especially cities like San Gabriel, Monterey Park, and Alhambra, is home to one of California’s most significant Cantonese and Mandarin-speaking communities. In San Gabriel, nearly 60% of residents identify as Asian, according to 2023 Census Data, highlighting the importance of culturally and linguistically responsive services.