METRO Magazine Logo
MenuMENU
SearchSEARCH

Transportation lessons from abroad

METRO Managing Editor Joey Campbell describes his trip Down Under.

by Joey Campbell, Managing Editor
July 1, 2004
3 min to read


A few months ago, I traveled to Australia and New Zealand as part of a media tour sponsored by French transportation giant Connex, which was showcasing its transportation management contracts in Sydney, Melbourne and Auckland. Connex operates public transit networks in 23 countries worldwide but, after recent acquisitions, has become a major player in the Oceania region. Hence the trip.

An exciting excursion, both professionally and personally, the six days I spent Down Under were laden with guided tours, press events and interviews with transportation leaders. Most importantly, we the media — about 15 journalists from around the world — were given the hands-on experience of traveling around this exotic and beautiful region by coach, cab, bus, boat, plane, train and even helicopter. It was a multimodal experience in the truest sense of the word.

Ad Loading...

Reflecting on these diverse travels, I’m thankful to have not just experienced the rides themselves but also observed the everyday habits of passengers, operators, employees and other individuals who help compose the transportation picture.

Trip highlights
I’ve listed here the five most significant aspects of the trip, in no particular order. I define significant as anything critical to the locals, relevant to North American issues or just plain fascinating to see first-hand. 1. The Britomart Transport Centre in Auckland. This underground rail station, opened in 2003, put the icing on an extensive urban revitalization project. Mixing modern and historic architecture with cutting-edge engineering feats, Britomart’s jaw-dropping design resembles something out of a science fiction movie. It’s also the world’s only underground station with a ventilation system that can accommodate diesel-powered trains. 2. The success of the Sydney Monorail. Sydney’s 2.4-mile, elevated monorail is both a prominent tourist attraction and effective commuter option. Circulating through Darling Harbour and Chinatown, two of Sydney’s tourism hubs, the line offers stunning city and ocean views to its 4 million annual riders. The recently opened Las Vegas Monorail can look to Sydney as a model for success. 3. Melbourne’s commuter rail experiment. With higher annual ridership than New York’s Long Island Rail Road, this network is one of the world’s busiest commuter rail systems, a fact that seemed clear to me even on a Sunday. Passenger-friendly innovations such as cell phone-accessible train schedules have allowed the system to build a solid ridership foundation in a car-heavy city. 4. Privatization. With Connex and other transportation management firms operating systems or vying for new contracts throughout Australia, a large portion of public transit is privately maintained and operated. Their performance, financial and otherwise, will be worth keeping an eye on. 5. Similarities between the U.S. and Australia. The two nations share a frontier mentality that still manifests in peoples’ transportation habits. Citizens love to own cars, particularly gas-guzzling SUVs, and both countries share the challenge of widespread urban sprawl. Getting people to buy into public transit remains an elusive goal. Can I go again?
Above all else, exposure to the people, cities, land and culture highlighted the trip. Poking around one of the remotest regions of the planet doesn’t come without amazing sights, sounds and surprises. I even managed to build a few good international contacts. If you have the opportunity to start a relationship, work or travel in a foreign country, take advantage of it. Everyone gains from the global spread of ideas and information. I stress this to our international subscribers, too. It really is a small world after all. And getting smaller.

Topics:Management
Subscribe to Our Newsletter

More Management

Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
An Indian River Transit GoLine bus
Management•by Alex Roman•September 28, 2026

Indian River Transit’s Community-Focused Approach Earns National Recognition

Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.

Read More →
Bus manufacturing image from ENC
Technology•by Alex Roman•September 25, 2026

ENC Lands MATA Contract and More in Biz Briefs

In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.

Read More →
Ad Loading...
Management•September 24, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Turning transit data into better decisions
Management•by Alex Roman•September 23, 2026

Strada360’s Steve Lassey on Turning Transit Data Into Better Decisions

From breaking down data silos to preparing for AI, Strada360 CEO Steve Lassey discusses how transit agencies can use technology to improve operations, customer information, and long-term decision-making.

Read More →
Ad Loading...
Phil Washington from HNTB
Management•by Alex Roman•September 23, 2026

People Movement: Phil Washington Joins HNTB, Denver RTD Launches CEO Search, and More

In this edition, we also spotlight recent personnel moves at STV, the Eno Center for Transportation, and more, highlighting the people taking on new roles across the transportation industry.

Read More →
SEPTA Accelerate press conference
Management•by Staff and News Reports•September 23, 2026

SEPTA Details Accelerate Vision for Transit System

The plan outlines investments in trolley modernization, new Metro and Regional Rail vehicles, accessible stations, and more frequent bus and rail service.

Read More →
Two MBTA railcars in station.

FTA Ends Direct Oversight of MBTA Safety Actions

The federal agency closed its remaining special directive to the Massachusetts Department of Public Utilities following a safety review that began in 2022.

Read More →
Ad Loading...
A WMATA bus at a transit center
Bus•by Alex Roman•September 21, 2026

Report: Transit Bus Manufacturing Supports 34,100 Jobs, $5.1B in GDP

The “Buses Mean Business” report examines the transit bus manufacturing industry’s economic footprint, supply chain, and rising demand for vehicle replacements.

Read More →