Washington, D.C., circulator system picks up
System receiving public praise after first half year of operation.
After more than six months in operation, a circulator service managed by the Washington Metropolitan Area Transit Authority (WMATA) is getting high marks. “The D.C. Circulator service is picking up new riders every month,” said Jack Requa, chief operating officer of WMATA’s bus service. “It’s doing fine.” The contract for the circulator service is managed by WMATA for the District of Columbia and its Business Improvement District in the downtown area. The transit buses are distinctively colored for easy identification and for strong brand appeal. “The intent was to attract new riders with a colorful paint scheme and easy access with a full low-floor bus,” Requa said. The service was launched with two routes last July using a fleet of 29 Van Hool A330s that feature three service doors, panoramic windows, colorful destination signs and a quiet ride. WMATA purchased the 40-foot Van Hools from AC Transit in Oakland, Calif. Requa said AC Transit officials put the 29 buses up for sale before putting them into operation because of a funding shortfall. Twenty-four of the buses were sitting unused in Oakland, while five were still at Van Hool’s facility in Belgium. Because they were designed for Oakland’s mild climate, all of the vehicles needed to be retrofitted with air conditioning and upgraded heating systems. The 24 buses in Oakland were driven to ABC Companies’ facility in Faribault, Minn., for the heating and cooling equipment installation. The other five were upgraded at Van Hool’s facility in Belgium. Requa said WMATA procured the buses from AC Transit for a couple of reasons. The buses were already built, cutting down on procurement time, and the price was good. “We got their [AC Transit’s] price,” he said, explaining that the original deal was consummated two years ago, when the dollar was faring better against the Euro. “It was considerably cheaper that way than creating a new order,” Requa said, adding that each bus cost in the low $400,000s.
More Management

NJ TRANSIT Explores Unified Real-Time Customer Communications Platform
The agency is gathering industry input on AI, real-time data, and integrated communications technology as it prepares to procure a system that delivers faster, more consistent transit updates across every customer channel.
Read More →
RTD Launches NextRide App to Consolidate Trip Planning, Fares, Security Reporting
The app expands on RTD’s existing NextRide web application and allows customers to view real-time vehicle locations and service alerts, purchase and store digital fares, and access customer support.
Read More →
The Business Voice Behind Public Transportation
As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.
Read More →
New York’s CDTA Service Rebalancing Boosts Productivity, On-Time Performance
Despite a slight dip in ridership, the agency’s FY2026 results show its service rebalancing strategy is helping the agency carry more riders per service hour while improving reliability.
Read More →
People Movement: ABC Names John Walsh as Chief Commercial Officer
In this edition, METRO also covers recent appointments and announcements at the DART, STV, and more, showcasing the individuals helping to shape the future of transportation.
Read More →From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
LA Metro Ridership Continues Growth as Rail Gains Accelerate
New rail connections and major events help drive continued ridership gains, with Metro recording its eighth consecutive month of year-over-year rail growth.
Read More →
TransDASH Summit Focuses on Measuring What Matters in Transit
Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak
Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.
Read More →