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Management

A red Maryland Transit Administration bus on the street.
Newsby News/Media ReleaseJuly 22, 2025

Maryland Transit Administration Launches New Customer Experience Action Plan

Maryland’s Customer Experience Plan outlines systemwide upgrades shaped by rider feedback to enhance transit reliability and experience.

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An NJ Transit River LINE at a stop.
Newsby StaffJuly 21, 2025

NJ TRANSIT Approves FY 2026 Budgets to Sustain Service, Upgrade Infrastructure, and Expand Community Programs

The agency board adopted the $3.16B operating and $1.7B capital budgets, supporting transit upgrades, workforce, and access for seniors and rural riders.

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Newsby StaffJuly 21, 2025

Philadelphia's SEPTA Reports Record-High Customer Satisfaction

The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and other key performance indicators.

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Transportation Secretary Sean Duffy speaks at a podium in front of a crowd.
Newsby News/Media ReleaseJuly 21, 2025

U.S. Transportation Secretary Opens Discussions on Surface Transportation Reauthorization

Secretary Sean Duffy outlined the infrastructure agenda, signed the Texas deal, and urged states to accelerate project delivery under NEPA.

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Newsby StaffJuly 20, 2025

New LAX Station Boosts K Line Ridership

Overall, system ridership experienced a slight decline of 6% compared to 2024 June ridership, better than initially anticipated at the start of the month, due to the increase in federal law enforcement activity across Los Angeles County.

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A TransLink SkyTrain worker holds up 6 language pins.
Newsby StaffJuly 18, 2025

TransLink’s Frontline Transit Workers Bridge Language Gaps With New Identifier Pins

New language pins help TransLink staff assist riders in 40+ languages, improving accessibility across the transit system.

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Newsby StaffJuly 18, 2025

MARTA's GM/CEO Greenwood Announces Early Retirement

He joined MARTA in July 2019 as Chief of Bus Operations and Urban Planning, advanced to Deputy General Manager of Operations in 2021, and was named GM/CEO in January 2022.

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Newsby StaffJuly 17, 2025

MBTA, WMATA Unveil Major Infrastructure Upgrades

Both projects reflect a growing effort to modernize transit systems for enhanced accessibility, improved safety, and long-term resilience.

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Transit police walks inside an empty SEPTA bus.
Newsby News/Media ReleaseJuly 16, 2025

Philadelphia’s SEPTA Sees Crime Drop as Fare Evasion Enforcement Intensifies

The second quarter report shows serious crime staying at a low rate, with significant progress made on fare evasion and quality-of-ride offenses.

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A blue and white graphic with an APTA logo and text reading, "Sustainability Commitment Awardees: DART & Pierce Transit."
Newsby News/Media ReleaseJuly 15, 2025

APTA Announces Sustainability Commitment Awardees

DART and Pierce Transit earn gold and silver for leadership in clean energy, emissions cuts, and sustainable transit practices.

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