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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The facility features state-of-the-art technologies such as a HYGE crash simulation system and Phantom high-speed cameras to help study the dynamics in a crash environment as they relate to wheelchair passengers.
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Not making assumptions about your customer’s intellectual or physical capabilities is one of the key guidelines to follow.
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The telephone poll of 500 likely San Francisco voters found that, overall, 57% have a favorable view of the shuttles, and only 18% have a negative view.
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Agency officials say if hike doesn't go through, bus fleet will not be able to operate beyond 2015.
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John Catoe has served as a consultant and transit subject matter expect to the company for more than three years and built a distinguished career in the transit industry that spanned more than three decades.
Read More →Will also oversee customer service, the call center and all dispatch services. There are currently 500,000 projected trips annually.
Read More →Situation is a result of a Reliant employee, who played a key part in the billing process, leaving the transit group, according to the company’s CEO.
Read More →Received an extra $1.2 million from the state even as it has caused thousands of MaineCare recipients to miss rides to appointments since the broker took over arranging the rides last summer. Meanwhile local, nonprofit paratransit providers that had provided the service have lost money; one had to lay off employees.
Read More →A chapter of the Disabled American Veterans raised $5,000 to buy rail passes for disabled veterans after noticing that many take Tri-Rail to VA hospitals for treatment. That prompted agency board members to start a program that would make Tri-Rail trips free for all disabled veterans in Broward, Palm and Miami-Dade counties.
Read More →Being held after several passengers experienced difficulties accessing transportation both during the winter and at bus stops that are in poor condition.
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