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Paratransit

Photo Galleries•by Staff•August 26, 2011

August Issue Photo Highlights

A look at METRO's August issue in photos.

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News•by Staff•August 18, 2011

Production begins on MV-1 accessible vehicle

Will be available in either gasoline or CNG powertrains. Production of its fully certified vehicle has officially begun and deliveries to customers will begin by the end of September 2011.

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News•by Staff•August 18, 2011

Report: 700K U.S. households have no car, no access to transit

Transit systems in Atlanta, Dallas, Houston do poorest job of reaching no-car households.

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News•by Staff•August 17, 2011

D.C. Metro renews MV for paratransit service

The new contract, which was effective July 1, 2011, extends MV's term for an additional two years and represents more than $216 million in annual revenue.

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News•by Staff•August 17, 2011

RouteMatch upgrades Denver paratransit system

The upgrade has positioned the agency to achieve hoped-for improvements in productivity and customer service while also establishing a reliable foundation for monitoring vehicle efficiencies.

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News•by Staff•August 17, 2011

Canada improves accessibility standards

The update reflects the evolution of services offered to travelers with a disability since the original Code was issued in 1998.

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News•by Staff•August 17, 2011

D.C. paratransit restrictions slow growth

MetroAccess has stopped seeing double-digit percentages of ridership growth after increasing fares and tightening eligibility requirements. Some say the policy changes are too restrictive and are hurting riders.

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News•by Staff•August 17, 2011

N.Y. paratransit rider complaints rise with service cuts

Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.

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News•by Staff•August 17, 2011

Chicago area seniors, disabled to get cab ride discounts

City of Des Plaines residents who are either 65 or older or have a disability may be eligible for a new Subsidized Taxicab Voucher Program that will provide a discount of $3 on cab rides.

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News•by Staff•August 17, 2011

Complaints double for Honolulu’s accessible van service

Nearly one-quarter of the service’s fleet was taken out of service due to an electrical problem, causing delays for customers. Riders also complain about reservation wait time. In response, the city bought 38 new vehicles and hired three more reservationists.

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