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DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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Metro Magazine
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SEARCHMENUSEARCHOverall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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Elements of the plan include building an additional 42 miles of light rail throughout the city, providing late night bus and Dial-a-Ride service citywide and repaving over 680 miles of arterial streets.
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The council agreed to explore a possible city ordinance to require ride-hailing driver background checks to include fingerprint-based screening.
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Washington, D.C. tops the list of gridlock-plagued cities, with 82 hours of delay per commuter, followed by Los Angeles (80 hours), San Francisco (78 hours), New York (74 hours) and San Jose, Calif. (67 hours).
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Elizabeth S. Caruso joined AREMA in early May 1999 and most recently served as AREMA's director, administration. She has many years of experience in administration and customer service and will begin her new position in September.
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WIN will use the grant, part of the FTA’s 2015 Innovative Public Transportation Workforce Development Program, to build on existing strategies to recruit participants from underserved communities and implement a mentorship initiative for other public transportation agencies interested in learning from RTD’s experience.
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The energy saving project, completed under the Gov. Cuomo's BuildSmart NY program, will save New York State more than $328,000 in energy costs and remove approximately 1,280 tons of greenhouse gases annually.
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New inward facing cameras will record personnel operating trains, and according to the NTSB these recordings can prevent accidents by identifying safety issues before they lead to injuries or loss of life.
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MARTA partnered with the Atlanta Bicycle Coalition, a bike advocacy and rider education organization, to initiate the campaign and identify locations for the repair kiosks.
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The expansion offers local commuters an alternative to congested Highway 99 and brings new transit service to the area’s major employers. It will also encourage new retail and residential development in specially zoned areas along the light rail line.
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Has implemented a number of security initiatives to improve safety and security for employees and passengers, including the use of explosive detection K-9 teams; passenger and baggage screenings; and strong partnerships with local, state, federal and international agencies.
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