Mobility

Lyft, ALC partner to provide on-demand transport, paratransit

Posted on August 15, 2016


American Logistics Co. LLC (ALC), a national passenger transportation management company serving transit agencies and the healthcare industry, is partnering with Lyft, to provide on-demand Non-Emergency Medical Transportation (NEMT) and paratransit services.

“When it comes to NEMT and paratransit, it can be challenging to provide both timely and reliable transportation, especially on same-day requests and will-call returns,” said Craig Puckett, president, ALC. “In many cases, the long wait times actually prevent people from taking advantage of the services, causing them to postpone medical appointments or skip them altogether. By teaming with Lyft, we are now able to leverage their extensive network of drivers on their platform in the regions we serve across the United States, to provide timely and reliable on-demand transportation services.”

ALC provides health plans and government agencies with wheelchair, gurney, door-to-door and curb-to-curb transportation services. As part of its collaboration with Lyft, on-demand NEMT and paratransit trips will be scheduled through the ALC dispatch center, which will then dispatch the trip directly to a Lyft driver in real-time. The ALC dispatch center can also help clients book Lyft trips in advance, validate client eligibility and validate the requested destination.

ALC began partnering with Lyft to provide NEMT and paratransit services in June 2016. “We are pleased to now be able to provide our clients with easy access to Lyft rides for their NEMT and paratransit trips, and we look forward to seeing our customer satisfaction with will-call returns and same day trips reach new heights at a result of this alliance,” said Puckett.

View comments or post a comment on this story. (1 Comment)

More News

Micromobility device users operate without clear, consistent rules: Study

MTI authors concluded that states are the appropriate entity to set comprehensive regulations for personal transportation device riders.

FMCSA, NHTSA seeking input on testing vehicles with automated driving systems

Seeking comments at this stage to ensure that all potential approaches are fully considered as the agencies move forward with these regulatory actions.

How a rural Colorado town helped boost mobility options for its citizens

Aging plains residents were struggling with remaining in their communities due to transportation challenges into Colorado Springs.

What mobility option will make an impact at your operation?

With a plethora of options out there today, including bike-share and microtransit METRO asked top officials which they think will have the most impact at their agency.

Collin County Transit adds new city to on-demand service roster

Expanding service footprint and will begin operating in the city of Prosper effective Monday, June 3.

See More News

Post a Comment

Post Comment

Comments (1)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation