Related: Amtrak Makes Major Customer Experience Investments in Comfort, Modernization
Amtrak Announces Vaccine Mandate for Employees
The company announces all employees are required to be vaccinated along with other safety protocols.

Amtrak is focusing on making the travel experience touch free with contactless boarding, scanning tickets directly from the mobile app, and the installation of new kiosks.
Photo: Amtrak
Amtrak announced for employees to receive the COVID-19 vaccine in an effort to enhance safety protocols.
In addition to the employees vaccine mandate, there are other efforts by Amtrak for safe travel. This includes upgrades to the Amtrak app. Customers can book, get boarding information, and check train status from a mobile device on the app. They can also receive real-time information before boarding.
Amtrak says it is focusing on making the travel experience touch free with contactless boarding, scanning tickets directly from the mobile app, and the installation of new kiosks.
Amtrak has partnered with Lysol to reinforce disinfection protocols, utilized EPA-registered cleaning products, and improved cleaning on commonly used surfaces.
The company has listed other ways it is improving the safety protocols:
Face coverings: Federal law requires all customers and employees to always wear a mask while onboard trains and in stations, regardless of vaccination status or state or local laws. Refusing to wear a mask is a violation of federal law; passengers may be subject to penalties under federal law, denied boarding, removed from the train, and banned from future travel in the event of noncompliance.
Private rooms: Offered on many routes, private rooms offer the perfect option for customers seeking privacy and space on a short trip and added comfort and amenities when traveling overnight.
Real-time seat availability: Amtrak is no longer limiting capacity. When searching for travel, the percentage of seats sold displays next to each trip option and adjusts as more reservations are made, which gives customers the opportunity to book a train that is less crowded. If capacity exceeds comfort levels, customers can change their ticket without incurring a fee (a fare difference may apply).
Fee waivers: Amtrak is waiving all change fees for reservations made by Sept. 6. The removal of some restrictions on Multi-Ride tickets on the Northeast Corridor is extended through Sept. 6.
Seamless gate service: To reduce crowds at departure boards, Amtrak app users automatically receive boarding gate and track information via push notification at select stations.
Follow Guidance on Safe Travel: Do not travel when you are experiencing COVID-19 symptoms or when you meet public health criteria for quarantine. Before traveling on Amtrak, review state-specific travel advisories and restrictions that may be in place for travel to your destination.
More Rail

New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades
Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.
Read More →
D Line Expansion Fuels Growth Across LA Metro's Rail System
Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →
California's BART Approves FY27 Budget While Maintaining Service Levels
The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.
Read More →
Penn Station Transformation Advances with Design Unveiling
The historic redesign will transform the busiest transit hub in the Western Hemisphere from the tracks to the street level, creating a more efficient, cleaner, and functional experience for more than 600,000 daily commuters and millions of visitors.
Read More →
Second Avenue Subway Phase 2 Advances into Major Construction Stage
New York Governor Kathy Hochul joined leadership from the MTA, elected officials, and Harlem community leaders to break ground on the major construction stage of the transformative Second Avenue Subway Phase 2 project.
Read More →
The Invisible Infrastructure of Passenger Flow
What a seat reservation system on Austria’s Railjet trains reveals about the future of rider experience, and why U.S. agencies should pay attention.
Read More →
Caltrain Board Approves FY27 Budget, Endorses Efficiency Measures
The move ensures Caltrain service will continue operating as usual in the near term, but long-term financial challenges remain for the rail agency absent a new revenue source.
Read More →