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Calif.’s LOSSAN Teams with Icomera to Upgrade Onboard Connectivity

The Pacific Surfliner travels along a 351-mile coastal rail route through San Diego, Orange, Los Angeles, Ventura, Santa Barbara, and San Luis Obispo counties, serving 27 stations.

by Staff
February 22, 2022
Calif.’s LOSSAN Teams with Icomera to Upgrade Onboard Connectivity

Over the years, Wi-Fi service has proven to be a popular passenger amenity.

Credit:

Icomera/LOSSAN

2 min to read


EQUANS, through its subsidiary Icomera, is delivering next-generation connectivity to the Los Angeles – San Diego – San Luis Obispo (LOSSAN) Rail Corridor Agency, providing the Pacific Surfliner service with the highest quality passenger Wi-Fi.

The Pacific Surfliner travels along a 351-mile coastal rail route through San Diego, Orange, Los Angeles, Ventura, Santa Barbara, and San Luis Obispo counties, serving 27 stations. It is the busiest state-supported intercity passenger rail route in the U.S. with 26 daily trains and pre-pandemic annual ridership of nearly 3 million.

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This investment is just one of LOSSAN’s strategies for enhancing passenger amenities. As noted in the LOSSAN Business Plan, key priorities include “Wi-Fi improvement, along with customer communications, train status information, and passenger information and station improvements.”

“We know the importance of providing stable Wi-Fi for our passengers,” said Donna DeMartino, LOSSAN agency managing director. “Whatever the purpose of their travel, the ability to stay connected truly is invaluable.”

Over the years, Wi-Fi service has proven to be a popular passenger amenity. To answer passenger demands, LOSSAN has partnered with Icomera, by way of Amtrak, to improve the speed and reliability of the onboard Wi-Fi service to raise the overall travel experience. In a post-COVID world, LOSSAN is reaffirming the ability to entertain the leisure travelers with increased reserved seating service and Wi-Fi.

Pacific Surfliner passengers will experience reliable Internet connectivity by way of Icomera’s X-Series Mobile Gateway, delivering a significantly improved operator and passenger experience for a Connected Journey. Based on the historic performance of similar passenger Wi-Fi upgrades across intercity fleets, the upgrades will allow 35% to 52% more devices to connect to the onboard network, delivering 34% to 48% more data per trip.

The Pacific Surfliner is funded by the state of California through the California Department of Transportation (Caltrans) and is managed by the LOSSAN Rail Corridor Agency.

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