Chicago Summit Focuses on Improving Transit Safety
The Summit gathered leaders and transit riders to explore solutions, including enhancing personal security and addressing perception of crime on transit and incorporating transit-specific strategies into social services initiatives.
Ways the transit agencies can have the greatest impact on perceptions of safety are by providing frequent and reliable service, cleanliness, and lighting, according to the panel survey results.
Photo: Metra
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Chicago’s Regional Transportation Authority (RTA) joined with CTA, Metra, Pace, the City of Chicago, and other municipal and social service partners to host a cross-sector Public Transit Safety and Security Summit — a major implementation step of the regional transit strategic plan “Transit is the Answer” and a collaborative effort toward ensuring all riders and operators feel safe on transit.
The Safety and Security Summit gathered leaders along with transit riders to explore holistic solutions. Areas of focus included:
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Enhancing personal security and addressing perception of crime on transit.
Incorporating transit-specific strategies into social services initiatives.
Creating safer, more welcoming environments in transit stations and stops.
The RTA Summit
The summit was a recommendation outlined in Mayor Brandon Johnson’s transition report, “A Blueprint for Creating a More Just and Vibrant City for All,” which sets a goal to “implement a holistic approach to improving safety on transit. Everyone should feel safe riding public transit in Chicago, particularly the city’s most vulnerable riders.”
Deputy Mayor Garian Gatewood, the city of Chicago’s first deputy mayor for community safety, and Illinois Sen. Ram Villivalam, chair of the Senate Transportation Committee, spoke at the event and emphasized their commitment holistic solutions to safety and security issues.
Enhancing Security, Perception of Transit
RTA Deputy Executive Director, Planning, Maulik Vaishnav presented results of a recent panel survey that asked riders how they perceive crime on transit. The study found riders are most concerned about dangerous behavior, substance use, and damaged and dirty facilities.
Ways the transit agencies can have the greatest impact on perceptions of safety are by providing frequent and reliable service, cleanliness, and lighting, according to the panel survey results.
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“Chicago and our transit agencies clearly have a strong role to play in making sure every rider and operator feels and is safe riding,” said RTA Executive Director Leanne Redden. “But we cannot do it alone. Operators and riders who are most dependent on the system are most impacted by not just crime — but the feeling of being unsafe or by news coverage of a station or route in their community as being unsafe. And we must center their voices and experiences in this work.”
Each year the RTA hosts a call for projects for its Community Planning program, which provides funding and technical assistance to local governments to help foster the growth of sustainable, equitable, walkable, and transit-friendly communities.
Photo: CTA
Incorporating Transit-Specific Strategies
The half-day workshop included a panel discussion with representatives from peer agencies, including Stephen Tu, deputy executive officer, station experience, at LA Metro, and Lesley Kandaras, GM of Minneapolis Metro Transit.
Tu and Kandaras shared a national perspective on safety and specific interventions they have implemented in their regions from increased policing to forming multidisciplinary teams, including social workers and healthcare workers to support homeless people on transit to utilizing public art or classical music, along with better lighting and infrastructure investments, to make stations more inviting and safer for riders.
Creating Safer, More Welcoming Environments
Each year the RTA hosts a call for projects for its Community Planning program, which provides funding and technical assistance to local governments to help foster the growth of sustainable, equitable, walkable, and transit-friendly communities.
This year, the RTA is piloting a new category focused on safety and security — Transit Station Activation.
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Under this category, funding will be made available to cover the costs related to rail station and bus stop activation projects and activities aimed at bringing a temporary, increased presence of people to transit stations and stops as a solution to real or perceived public safety concerns.
It is envisioned these projects and activities will be simple, short-term actions or events occurring for a few hours over the course of several days that will bring residents, transit riders, and visitors to the area to experience the activation project. Projects could include things like musical performers, pop up vendors, local artist showcases, beautification, community outreach, or safe walk programs.
Station activation projects are expected to cost between $5,000 and $20,000 and the RTA in coordination with the service boards will select a few pilot projects in this category in 2024.
The program will begin with a 60-day warning period before citations are issued in January 2027, joining similar efforts across Southern California to improve bus reliability, safety, and accessibility.
Developed with support from the Standards Council of Canada, CSA D700 guides assessing climate-related risks and planning adaptation measures for transit and passenger rail systems.
The new administrative process will move eligible violations out of the criminal court system, cap penalties at $125, and provide flexible payment options for riders.
The agency credits expanded security measures, employee training, and technology investments for improvements in transit safety, while security officers have responded to 19 suspected overdoses since July.
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Proposed legislation would link federal transit dollars to safety measures while requiring security investments, onboard cameras, and new fare collection standards.
The federal agency closed its remaining special directive to the Massachusetts Department of Public Utilities following a safety review that began in 2022.
The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.