To better understand how agencies served their communities and persevered through the last year and a half, the Community Transportation Association of America (CTAA) published an analysis of how transit proved to be a catalyst for community response.

In May and June 2021, CTAA interviewed transit leaders around the U.S. to illustrate how they deployed their systems to help their communities, first to reduce food insecurity, then to ensure equity in vaccine access on a widespread scale. The report concludes with six recommendations to leverage the new partnerships and flexibility necessitated by the COVID-19 era to durably improve access to opportunity.

“We are immensely proud of the work our members have done, and continue to do, during the pandemic,” said CTAA Executive Director Scott Bogren. “This report demonstrates the hard work transit agencies have undertaken to increase access to essential services, provide reliable trips to vaccine appointments and keep their communities healthy. It is our hope that by sharing these remarkable case studies, transit providers, and industry stakeholders can discover new ways to transition into a post-pandemic world.”

To view the full report, click here.