METRO Magazine Logo
MenuMENU
SearchSEARCH

Washington's CTS Signs Contract for On-Demand Transit

The contract marks TRC’s third transit agency partner in Washington state, with CTS joining Kitsap Transit and King County Metro.

Washington's CTS Signs Contract for On-Demand Transit

CTS is the public transportation provider in Clallam County, Washington, located northwest of Seattle and south of Canada’s Vancouver Island.

Photo: CTS/TRC

2 min to read


The Routing Company (TRC) received a five-year contract from the Clallam Transit System (CTS).

The contract marks TRC’s third transit agency partner in Washington state, with CTS joining Kitsap Transit and King County Metro, according to TRC's news release.

Ad Loading...

"TRC is thrilled to support CTS in its mission of enhancing the quality of life, bolstering mobility, and creating opportunities through public transit. There is a critical need to connect people to economic opportunity in Clallam County, and it’s a need our Pingo app and Transit Connect feature are fulfilling,” said James Cox, CEO, TRC. “Transit Connect guarantees passengers connecting to fixed-route services will never miss their onward journey on a train, bus, or ferry. Through this, we are ultimately building a more accessible and livable community while providing affordable, sustainable, and more efficient transportation.”

CTS is the public transportation provider in Clallam County, Washington, located northwest of Seattle and south of Canada’s Vancouver Island. With a fleet of approximately 100 vehicles, CTS provides fixed-route, intercounty, paratransit, and demand-response bus services across Clallam County and extending to the Bainbridge Island Ferry Terminal, delivering over 630,000 rides per year and supporting nearly 78,000 residents, according to TRC.

The contract, which includes a deployment that will launch later in 2022, will service the Sequim and Forks areas with TRC’s Pingo app and its Transit Connect feature.

“We are excited to work with The Routing Company to implement microtransit services in key communities within Clallam County, Washington,” said Jim Fetzer, operations manager, CTS. “TRC’s Pingo App and Transit Connect will ensure easy and seamless trip scheduling for our customers.”

More Bus

paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
Passengers boarding a PRT bus
Busby StaffMarch 2, 2026

Pittsburgh Unveils 'Bus Line Refresh' Plan

Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.

Read More →
Stickers and a paper bus for S3 bus line
Busby StaffMarch 2, 2026

Seattle's Sound Transit Breaks Ground on S3 Bus Line

S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park. 

Read More →
PRT bus stop with articulated bus.
Busby StaffFebruary 20, 2026

Pittsburgh Regional Transit Announces All-Door Boarding on the University Line

All-door boarding will allow passengers to pay while entering the front, middle, or rear doors of the University Line’s 60-foot articulated buses.

Read More →
Ad Loading...
Patrick Scully, president at Complete Coach Works.
Managementby StaffFebruary 18, 2026

Complete Coach Works Names Patrick Scully President

He succeeds the company founder, Dale Carson, who remains chairman of the board. 

Read More →
A MARTA articulated bus.
Busby StaffFebruary 13, 2026

Atlanta's MARTA Sets Date for 'A-Line' BRT Launch

The five-mile Rapid A-Line connects Downtown Atlanta to Capitol Gateway, Summerhill, Peoplestown, and the Beltline’s Southside Trail.

Read More →
A Picture of Ster Seating's Parent/Child transit seating product.
Technologyby StaffFebruary 10, 2026

Ster Seating, Maryland Transit Launch First Parent/Child Transit Seat in North America

The configuration uses Ster Seating's Gemini seat platform to create a family-friendly floor layout specifically engineered to accommodate parents traveling with young children.

Read More →
Ad Loading...
Rendering of Sound Transit's Renton Transit Center
Busby StaffFebruary 5, 2026

Seattle’s Sound Transit Breaks Ground on New Transit Center

The Renton Transit Center project will relocate and rebuild the Renton Transit Center to better serve the regional Stride S1 line, local King County Metro services, and the future RapidRide I Line.

Read More →