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Washington's CTS Signs Contract for On-Demand Transit

The contract marks TRC’s third transit agency partner in Washington state, with CTS joining Kitsap Transit and King County Metro.

Washington's CTS Signs Contract for On-Demand Transit

CTS is the public transportation provider in Clallam County, Washington, located northwest of Seattle and south of Canada’s Vancouver Island.

Photo: CTS/TRC

2 min to read


The Routing Company (TRC) received a five-year contract from the Clallam Transit System (CTS).

The contract marks TRC’s third transit agency partner in Washington state, with CTS joining Kitsap Transit and King County Metro, according to TRC's news release.

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"TRC is thrilled to support CTS in its mission of enhancing the quality of life, bolstering mobility, and creating opportunities through public transit. There is a critical need to connect people to economic opportunity in Clallam County, and it’s a need our Pingo app and Transit Connect feature are fulfilling,” said James Cox, CEO, TRC. “Transit Connect guarantees passengers connecting to fixed-route services will never miss their onward journey on a train, bus, or ferry. Through this, we are ultimately building a more accessible and livable community while providing affordable, sustainable, and more efficient transportation.”

CTS is the public transportation provider in Clallam County, Washington, located northwest of Seattle and south of Canada’s Vancouver Island. With a fleet of approximately 100 vehicles, CTS provides fixed-route, intercounty, paratransit, and demand-response bus services across Clallam County and extending to the Bainbridge Island Ferry Terminal, delivering over 630,000 rides per year and supporting nearly 78,000 residents, according to TRC.

The contract, which includes a deployment that will launch later in 2022, will service the Sequim and Forks areas with TRC’s Pingo app and its Transit Connect feature.

“We are excited to work with The Routing Company to implement microtransit services in key communities within Clallam County, Washington,” said Jim Fetzer, operations manager, CTS. “TRC’s Pingo App and Transit Connect will ensure easy and seamless trip scheduling for our customers.”

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