
The company’s Phoenix location, under the direction of Environmental Manager Heloise Cook, received ISO 14001 Recertification for their compliance with the highest environmental management standards.
Company earns ISO 14001 recertification as well as the Maricopa County (AZ) Air Quality Excellence award, as part of their commitment to the county’s Clean Air Campaign.


The company’s Phoenix location, under the direction of Environmental Manager Heloise Cook, received ISO 14001 Recertification for their compliance with the highest environmental management standards.
"Maintaining ISO certification is an ongoing process," explains First Transit GM Allyn Keller. "Once received, the certification must be renewed annually through rigorous audits, during which the organization is required to demonstrate not only adherence to the prescribed standards, but must also show proof of continuous improvement."
In addition to the ISO 14001 Recertification, the First Transit Phoenix location was also awarded the Maricopa County (AZ) Air Quality Excellence award, as part of their commitment to the county’s Clean Air Campaign. This award is presented to those who have demonstrated exceptional leadership and made notable contributions in protecting and enhancing air quality in Maricopa County.

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
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Rolling out in electric yellow and seafoam blue, the first battery-electric buses purchased from GILLIG will begin serving riders in south King County on February 2.
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The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.
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The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.
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The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
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A new citywide campaign highlights free fares, improved service, and major upgrades to Albuquerque’s bus system.
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The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.
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In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.
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While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
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CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.
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