METRO Magazine Logo
MenuMENU
SearchSEARCH

FMCSA orders two more coach operators to cease operations

Agency has placed four operators out of service in last 10 days.

June 13, 2011
2 min to read


Over the weekend, the U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) ordered North Carolina-based United Tours Inc., for its use of nonqualified drivers and its failure to comply with federal records-of-duty reporting requirements, and Michigan bus operator Roger Haines of Haines Tours, for transporting passengers in the motorcoach's cargo compartment, to immediately cease all intrastate and interstate passenger service, declaring both carriers an "imminent hazard."

The "Imminent Hazard - Out-of-Service Order" issued, follows a comprehensive review of United Tours' compliance with federal safety regulations. The Order states that FMCSA investigators found United Tours' business practices to be "reckless" and "so widespread as to demonstrate a continuing and flagrant general disregard" for federal safety regulations.

Ad Loading...

According to the order, "United Tours is using nonqualified drivers who do not possess a passenger carrier CDL (commercial driver's license) and/or who are not medically examined and qualified." The order also states that the company utilized "multi-employer drivers, whose records of duty status omit the carrier's name and hours on-duty, thereby concealing these drivers' and United Tours' non-compliance" with federal safety regulations.

Meanwhile, on May 27, 2011, a Haines Tour motorcoach driven by Roger Haines, traveling from Roscommon, Mich., to Clyde, Ohio, was inspected by the Ohio State Highway Patrol in Lake Township, Ohio. The officer discovered that six of the 62 passengers were riding in the luggage compartment of the motorcoach, which also contained unsecured baggage. In August 2010, Haines Tours was cited for a similar illegal practice — utilizing the motorcoach's luggage compartment as an unauthorized sleeper berth for drivers.

"Despite being warned in August 2010 that it cannot transport people in the luggage compartment of its buses in violation of federal regulations, it [Haines Tours] continues to place people in the luggage compartment," the Out-of-Service order states. Continuing, it states, "[t]his Imminent Hazard Order is necessary to put an immediate stop to this highly dangerous practice."

On June 9, JCT Motor Coach, Inc., and its affiliated company, JT's Travel & Charter Inc., of Atlanta, were ordered to stop operating passenger service for attempting to evade a previous out-of-service order by operating under a different name

Meanwhile, on June 3, FMCSA issued a cease and desist order against Sky Express Inc., of Charlotte, N.C., after finding that the company was attempting to operate and sell tickets under a different company name, including 108 Tours and 108 Bus.

 

More Motorcoach

UMA
Motorcoachby Alex RomanMarch 20, 2026

A Look at METRO's 2026 Motorcoach Award Winners

This year's Motorcoach Operator of the Year and Innovative Operator of the Year exemplify what it means to be a top-notch organization.

Read More →
Graphic demonstrating motorcoach insurance costs.
Motorcoachby Alex RomanMarch 18, 2026

Rising Claims, Rising Stakes: Inside the Insurance Pressures Facing Motorcoach Operators

Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.

Read More →
An up close photo of an MCI J4500
Motorcoachby Staff and News ReportsMarch 17, 2026

MCI: J4500 Extends Two-Decade Run as North America’s Best-Selling Motorcoach

The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association

Read More →
Ad Loading...
A Coach USA vehicle wrapped for Newark International Airport service.
TechnologyMarch 11, 2026

Scaling Smart: How Fleet Operations Can Cut Downtime and Drive Growth

A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.

Read More →
A Prevost H3-45 at 2026's UMA Expo.
Motorcoachby StaffMarch 9, 2026

Prevost Claims Largest Market Share in North American Motorcoach Industry

The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).

Read More →
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
A photo of a Parsons & Sons Transportation motorcoach
Motorcoachby Alex RomanFebruary 26, 2026

How a Family-Run Company Built One of Atlantic Canada’s Most Trusted Transportation Providers

Family-run Newfoundland-based operator earns top honors with unwavering commitment to safety, innovation, and community.

Read More →
Photo of Daimler Coaches North America President/CEO Dietrich Mueller
Motorcoachby Alex RomanFebruary 20, 2026

Daimler Coaches North America President/CEO Discusses New US Facility and More

METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.

Read More →
Ribbon cutting at UMA Expo 2026
Motorcoachby Staff and News ReportsFebruary 17, 2026

Highlights: UMA Expo 2026 Hits Alabama

One of the motorcoach industry's largest events took place in February in Birmingham.

Read More →
Ad Loading...
A Parsons & Sons bus
Motorcoachby Staff and News ReportsFebruary 12, 2026

Parsons & Sons Named METRO’s 2026 Motorcoach Operator of the Year

METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.

Read More →