METRO Magazine Logo
MenuMENU
SearchSEARCH

Houston Metro forced to cut costly airport service

Also referred to as route 500, the service launched in August 2008, offering patrons express service to George Bush Intercontinental Airport every 30 minutes for $15 one-way.

August 11, 2011
1 min to read



High costs and low ridership forced Houston Metro to end its three-year-old airport shuttle service.

The decision was made at a public hearing last month where the community was invited to share comments on the agency’s August service changes, which go in effect Aug. 21, 2011.

Ad Loading...

The Airport Direct service, also referred to as route 500, launched in August 2008, offering patrons express service to George Bush Intercontinental Airport every 30 minutes for $15 one-way.

In an effort to boost its numbers, Metro, with support from the George R. Brown Convention Center, downtown hotels and the downtown district, adjusted the route to include additional stops at hotels and reduced the fare to $4.50 from $15.

Ridership did spike following the fare decrease, but did not reach a level where service could be sustained.

"Our concern for Airport Direct stemmed strictly from the costs of the service versus revenues we could realistically achieve, not its desirability or our personal wish that it succeed," said Metro President/CEO George Greanias.

Airport Direct will run its last trip Saturday, Aug. 20.

 

More Bus

Community Transit's Bluebell bus celebrating the agency's 50-year milestone.
Busby StaffMay 15, 2026

Washington's Community Transit Celebrates 50-Year Milestone

The milestone highlights both the agency’s history and its evolving role in meeting the region’s growing mobility needs.

Read More →
The groundbreaking event for St. Cloud, Minnesota's Metro Bus facility.
Busby StaffMay 13, 2026

Minnesota's Metro Bus Breaks Ground on New Transit Facility

The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward.

Read More →
An NJ TRANSIT bus.
Managementby StaffMay 13, 2026

NJ TRANSIT to Expand Cleanliness, Safety, and Accessibility Under New Action Plan

The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.

Read More →
Ad Loading...
Mayor Tim Keller in front of an ABQ RIDE microtransit vehicle
New Mobilityby StaffMay 12, 2026

ABQ RIDE Forward's Next Phase Sets Target Date

ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.

Read More →
METRO Biz Briefs cover photo

STV Launches Power Practice and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from SilverRide, Complete Coach Works, and more.

Read More →
Cover for Part 2 with AC Transit's Cecil Blandon
ManagementMay 8, 2026

Bus Tech Talk: Part 2 with AC Transit's Cecil Blandon

In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.

Read More →
Ad Loading...
Maintenance officials examining a vehicle on a lift.
Managementby Alex RomanMay 8, 2026

Avoiding Mid-Season Breakdowns: A Fleet Readiness Q&A

John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.

Read More →
SEPTA's advertisement for multi-rider feature.
Technologyby StaffMay 7, 2026

Philadelphia's SEPTA Introduces Multi-Rider Feature for Contactless Payments

Up until now, this feature was only available when using a SEPTA Key card.

Read More →
Rendering of the upgraded Derby-Shelton Train Station
Busby StaffMay 4, 2026

CTDOT Launches Four-Station Upgrades on Waterbury Line

Construction on all four stations is beginning now and is anticipated to be completed by spring 2028.

Read More →
Ad Loading...
East Colfax BRT
Busby StaffMay 4, 2026

Denver RTD breaks ground on Aurora segment of East Colfax BRT

The beginning of the final BRT segment advances construction across all five segments, reflecting steady progress toward shorter travel times, improved accessibility, and a more dependable connection to jobs, businesses, and community destinations.

Read More →