King County Teams with Spare for Microtransit Program
Crossroads Connect will help close the first-, last-mile transportation gap in the underserved service zone by linking passengers to Bellevue’s Rapid B line as well as other King County Metro buses.

With trip brokering in Spare, transit agencies can automatically match trip requests to the best available vehicle.
Spare
Spare partnered with the city of Bellevue, Wash., and its transit agency, King County Metro Transit, to launch a new microtransit pilot project in the city’s Crossroads neighborhood.
Crossroads Connect will help close the first-, last-mile transportation gap in the underserved service zone by linking passengers to Bellevue’s Rapid B line as well as other King County Metro buses, providing better access to schools, jobs, homes, and stores.
The on-demand service benefits from Spare’s ability to broker out trips to local taxi companies, helping to reduce the transit agency’s operational costs while providing a timely, demand-optimized transportation solution. King County Metro Transit is also dedicating two vehicles from its own fleet to Crossroads Connect.
With trip brokering in Spare, transit agencies can automatically match trip requests to the best available vehicle. Spare efficiently pools similar requests onto the same vehicle when it makes sense, whether that vehicle is a taxi or minibus. The number of riders can also be capped, which is the case in Bellevue. This feature helps agencies better manage peaks in demand without requiring them to stack their fleets for the “just-in-case” moments.
For the Crossroads service, Spare provided King County Metro Transit, with two white label smartphone apps — one for riders and one for drivers. Through the app, passengers can plan their journeys, books trips, receive notifications, and pay all in one place. The driver app is used to accept trips and for routing.
The Crossroads Connect service also marks the launch of a new Spare feature. Now when the agency has an important announcement to share, it can do so through the rider app. Before trying to book transit, users will have to acknowledge this announcement.
More New Mobility

ENC Unveils ZAVIR Medium-Duty Electric Shuttle
The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
What Multimodal Data Can Tell Transit Agencies About Rider Demand
See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.
Read More →
From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →