L.A. operator ordered to cease operations
FMCSA found John Andrew Ciego, which does business as “Its Good Promotion,” was endangering the traveling public by failing to ensure the safety of its vehicles and drivers.
The Federal Motor Carrier Safety Administration (FMCSA) ordered Los Angeles-based passenger carrier John Andrew Ciego, which does business as “Its Good Promotion,” to immediately cease operations after finding the company was endangering the traveling public by failing to ensure the safety of its vehicles and drivers.
Investigators also found the carrier improperly allowed at least four other unsafe bus companies, previously shut down by FMCSA, to continue doing business using vehicles with the registration markings of “Its Good Promotion.”
On Dec. 1, 2013, a bus with the markings of “Its Good Promotion” was stopped for an inspection while crossing into the U.S. at the Otay Mesa, Calif., Port of Entry. The vehicle was found to be the subject of an FMCSA out-of-service order issued Nov. 15, 2013. Furthermore, inspectors discovered 17 serious safety defects, 14 of which individually required the vehicle to be immediately placed out-of-service as an imminent hazard to the public.
It was also revealed that the vehicle had attempted to cross the border earlier the same day in El Paso, Texas, but was refused entry by U.S. Customs and Border Protection agents because of the previously issued FMCSA out-of-service order.
Employing innovative investigative techniques developed under the recent Operation Quick Strike crackdown, FMCSA investigators launched an intensified investigation of “Its Good Promotion” and found the company name and its USDOT number were being used by multiple motor carriers and commercial motor vehicle owners as a “shell cover name” to transport passengers between Mexico and the U.S. The four motor carriers that were attempting to appear as part of “Its Good Promotion” had been previously ordered by FMCSA to cease operations because of serious safety violations.
In addition to knowingly allowing other companies to improperly operate using “Its Good Promotion’s” federal authority, investigators found serious and widespread violations of multiple federal safety regulations, including:
Failure to monitor and ensure that drivers comply with controlled substances and alcohol use testing regulations.
Allowing a driver who tested positive for illegal drugs to continue transporting passengers.
Using drivers that did not possess valid U.S. commercial driver’s licenses or were not medically qualified to operate buses.
Not requiring drivers to turn in hours-of-service records and other required documentation such as driving itineraries or fuel receipts.
Failure to ensure vehicles were properly and regularly inspected, repaired and maintained.
The company subsequently failed to provide FMCSA safety investigators access to its commercial motor vehicles as required by an earlier federal order. Because of this, in combination with all evidentiary findings of the investigation, the operation of “Its Good Promotion,” including all of its vehicles, was declared an imminent hazard and ordered immediately shut down by FMCSA.
To view a copy of the imminent hazard out-of-service order, click here.
More Management

Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input
The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.
Read More →
Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →