METRO Magazine Logo
MenuMENU
SearchSEARCH

National Express Wins GoDurham Paratransit Contract

The agency will operate GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.

by METRO Staff
September 15, 2020
National Express Wins GoDurham Paratransit Contract

 

1 min to read


National Express Transit (NEXT) announced it was awarded a three-year service contract with GoTriangle to operate their paratransit service, GoDurham ACCESS in Durham, N.C. The contract includes a two-year option following the initial three-year agreement.

As of this month, NEXT began operating GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.

Ad Loading...

“We feel very fortunate to have NEXT as the operator for the essential service that we provide our Durham community,” said Tara Caldwell, GM, GoDurham ACCESS and now, a NEXT employee. “NEXT has an intense commitment to safety throughout its operations and works to make sure all riders have a safe, consistent, and highly satisfactory experience.”

In addition to Lytx DriveCam, a video-based safety system, NEXT has equipped the GoDurham fleet with Zonar technology, which is used to complete pre- and post-trip inspections. NEXT is also offering passengers access to a free app powered by Ecolane, which allows passengers to request pick-ups, cancel trips, and track their vehicles for ETAs to reduce wait time — all from their mobile device.

More Paratransit

paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
title of the webinar over an image of a transit van on the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →
Ad Loading...
SponsoredJanuary 22, 2026

5 Costly Myths About Paratransit Vehicles

What agencies often overlook when selecting vehicles.

Read More →
Busby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

Fleet Software ROI: Boost Uptime & Safety

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
Ad Loading...
Railby Staff and News ReportsJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Managementby StaffJanuary 5, 2026

New York MTA Marks Record Year for Ridership, Performance in 2025

The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.

Read More →
Ad Loading...
A white and blue graphic with text reading "Milwaukee County Transit Plus Riders Join WisGo in 2026."
Paratransitby StaffJanuary 5, 2026

Milwaukee County Transit Plus Riders Join WisGo in 2026

Transit Plus riders gain access to WisGo cards and mobile fare payment through the Umo app in 2026.

Read More →