National Express Wins GoDurham Paratransit Contract
The agency will operate GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.

National Express Transit (NEXT) announced it was awarded a three-year service contract with GoTriangle to operate their paratransit service, GoDurham ACCESS in Durham, N.C. The contract includes a two-year option following the initial three-year agreement.
As of this month, NEXT began operating GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.
“We feel very fortunate to have NEXT as the operator for the essential service that we provide our Durham community,” said Tara Caldwell, GM, GoDurham ACCESS and now, a NEXT employee. “NEXT has an intense commitment to safety throughout its operations and works to make sure all riders have a safe, consistent, and highly satisfactory experience.”
In addition to Lytx DriveCam, a video-based safety system, NEXT has equipped the GoDurham fleet with Zonar technology, which is used to complete pre- and post-trip inspections. NEXT is also offering passengers access to a free app powered by Ecolane, which allows passengers to request pick-ups, cancel trips, and track their vehicles for ETAs to reduce wait time — all from their mobile device.
More Paratransit

METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →
New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser
Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →