The Transportation Access blog reports that the New York City Taxi & Limousine Commission's (TLC) Accessible Dispatch System pilot project ended with limited customer usage.
In November 2007, the TLC approved the two-year Accessible Dispatch System pilot project to try out a central dispatch system for wheelchair accessible vehicles. Its purpose was to match passengers who use wheelchairs with accessible vehicles. This project gave the agency a chance to test dispatching technology, measure demand for wheelchair accessible vehicles and determine how to best provide accessible service.











