NYCT awards $26M to minority, small businesses
Voucher-based car service, used by the MTA since 2001, helps reduce the expenses associated with New York City Transit's paratransit service, Access-A-Ride.
The Metropolitan Transportation Authority (MTA) announced that New York City Transit (NYCT) awarded voucher-based car service contracts to eight minority-owned or women-owned companies (MWBE) based in New York City.
The awards, estimated to be worth $26.6 million over three years, dramatically increase the proportion of minority-owned and women-owned firms that are providing this service to MTA customers.
Voucher-based car service, used by the MTA since 2001, helps reduce the expenses associated with New York City Transit's paratransit service, Access-A-Ride.
Customers are provided with contact information for two car service companies. The customer selects which car service he or she want to use, and makes a trip. The customer is responsible for the normal fare of $2.25 and MTA New York City Transit reimburses the car service company directly for the cost of the completed trip. A trip using a car service is approximately $18 less expensive to provide than one provided by dedicated Access-A-Ride vehicles.
In addition to the eight MWBE firms, 16 companies have been awarded three-year contracts to provide voucher-based car service.
The awards result from a period of concerted outreach to small businesses that had not previously done business with the MTA. Over the past several months, MTA officials called companies that are or are expected to be State-certified as being minority- or woman-owned and invited them to a special pre-bid conference.
"One of my priorities when I returned to the MTA last year was to increase contract awards to minority-owned and women-owned firms and disadvantaged small businesses. These recent awards send a clear signal to the vendor community that the staff of our Department of Diversity and Civil Rights and I are working hard to do that," said MTA Chairman Jay H. Walder.
More Paratransit

Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →
New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →