METRO Magazine Logo
MenuMENU
SearchSEARCH

Operation Lifesaver debuts volunteer management system

Recruitment push comes on the heels of a challenge by OLI's board of directors to reach more people in coming years and make it easier for people to access rail safety education.

December 4, 2013
3 min to read


Following months of technological investment, Operation Lifesaver Inc. (OLI) unveiled a new system to recruit and manage its volunteers, who provide rail safety and anti-trespassing education to professional drivers, schools, new drivers and other community groups around the country.

“From our traditional corps of railroad employees to rail fans to businesses that employ drivers to regular citizens who want to make their communities safer, the Operation Lifesaver Authorized Volunteer (OLAV) program is open to everyone, and it’s open for business,” said Wende Corcoran, OLI VP, who shepherded the program from its infancy.

Ad Loading...

After completing an online application, people who want to become OLAVs attend an online training called the “The AVE,” for authorized volunteer education. It’s self-paced and available 24/7 but must be completed within 30 days.

After completing The AVE, the appropriate OLI state coordinator conducts an in-person or videoconference meeting with the new recruit. From there, the new authorized volunteer can conduct safety presentations, volunteer on safety trains, work at exhibit booths and volunteer in other capacities.

OLAVs will have access to an extensive digital library of OLI-approved rail safety education materials — videos, e-learning programs, flyers, posters, brochures and other media — to deliver to audiences of every demographic. These include OLI material suitable to elementary, middle and high schoolers, adults, new drivers, and professional and school bus drivers.

“We’re designing new OLAV materials to be used in person with volunteers, or to be independently viewed online by anyone,” said Corcoran. “Operation Lifesaver’s core safety messages are embedded in the materials volunteers use. That means whether a volunteer is leading a safety meeting for professional truck drivers, or someone is simply viewing a brochure or fact sheet on our website, everyone gets the same consistent message about navigating rail crossings safely and the importance of staying off rail property outside of a designated crossing.”

The volunteer recruitment push comes on the heels of a challenge by OLI’s board of directors to reach more people in coming years and make it easier for people to access rail safety education.

Ad Loading...

A recent United Way research report revealed that chief among the problems nonprofits face in managing volunteers is effectively measuring the impact of volunteers’ contributions. OLAV overcomes this challenge with a fully integrated online dashboard, through which volunteers report the hours they spend on volunteer activities, as well as the numbers and types of audiences they are reaching.

Moreover, state coordinators are charged with keeping track of even social media hits that result from volunteers’ efforts. In addition, state OL programs annually recognize their volunteers, and every other year an outstanding volunteer receives the national F. Tom Roberts Memorial Volunteer Award.

RELATED: "2013 Women In Transportation: Joyce Rose."

More Rail

An Amtrak Acela train at New York Penn Station
Railby Alex RomanAugust 3, 2026

Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input

The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Metra Electric Line Vehicles
Railby Staff and News ReportsJuly 24, 2026

Metra Celebrates 100 Years of Electric Rail, Looks to the Future

The event was also a celebration of recent reforms to public transportation in the Chicago area, changes that could be as transformative in the future as the major civic achievement a century ago, said officials.

Read More →
Ad Loading...
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →
Nathaniel P. Ford Sr., named President/CEO at DART
Managementby Alex RomanJuly 22, 2026

DART Taps Nathaniel P. Ford Sr. as Next President/CEO

Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority

Read More →
California High Speed Rail in High Desert Corridor
Railby Alex RomanJuly 21, 2026

California High-Speed Rail Authority Signs MOU to Advance High Desert Corridor

The agreement deepens collaboration between the California High-Speed Rail Authority and the High Desert Corridor Joint Powers Agency, supporting design integration, cost savings, and faster delivery of a key Southern California rail link.

Read More →
Ad Loading...
TechnologyJuly 20, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →
What Transit Agencies Get Wrong About Data METROspectives episode with strada360's Steve Lassey
Sponsoredby Alex RomanJuly 20, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →
TTC streetcar on tracks

TTC Launches Camera Pilot to Curb Illegal Passing of Streetcars

During the pilot, the cameras will measure how often illegal streetcar passing occurs and test the technology's reliability for future automated enforcement.

Read More →
Ad Loading...
An NJ TRANSIT River Line light rail vehicle.
Managementby Staff and News ReportsJuly 17, 2026

NJ TRANSIT Secures Capital Funding, Adopts FY2027 Budget

The budgets continue investments in infrastructure and equipment to maintain the system in a state of good repair and enhance the overall customer experience.

Read More →