METRO Magazine Logo
MenuMENU
SearchSEARCH

San Diego's NCTD taps ALC for paratransit service

ALC was one of five transportation service providers vying for the NCTD LIFT Paratransit Service contract during a competitive bidding process that began in September 2010, and culminated in a final recommendation by the evaluation committee to select ALC in December 2010.

March 23, 2011
2 min to read


American Logistics Co. (ALC), a national passenger transportation management company, announced it was selected by San Diego Area's North County Transit District (NCTD) to operate the agency's LIFT ADA Paratransit Service. In selecting ALC, NCTD will save more than $8 million during the initial six-year base term of the paratransit services contract.

Through the use of proprietary trip optimization technology (ParaMax) and Intelligent Transportation Systems (ITS), ALC is able to deliver on its promise of reduced costs and improved service, according to the company. In most cases ALC can reduce the cost of paratransit programs by 20 to 30 percent, regardless of the size of the transit program. ALC's ParaMax technology reduces transportation costs by analyzing all trip reservations, to "right size the route" and "right size the fleet."

Ad Loading...

ALC was one of five transportation service providers vying for the NCTD LIFT Paratransit Service contract during a competitive bidding process that began in September 2010, and culminated in a final recommendation by the evaluation committee to select ALC in December 2010.

The NCTD LIFT Paratransit Service contract is based on an initial six-year base term, with a three-year option to be exercised at NCTD's discretion. ALC will begin operating LIFT ADA Paratransit Service for NCTD on July 1, 2011, and will also provide trip reservations, scheduling and dispatching services.

Each ADA paratransit trip will be assigned by ALC to one of four contract transportation providers in the North San Diego County area with whom the company already has service agreements. Using this approach, NCTD will also benefit from no longer having to pay for fuel or vehicle acquisitions, which are provided by ALC's contract service providers, and covered by the all-inclusive flat rate price per trip.

With ALC's Coordinated Transportation Model, NCTD will also be able to easily incorporate future flexible service provisions from the NCTD Mobility Plan, without the need to procure a separate contractor to dispatch/operate those services.


 

More Paratransit

BusJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
RailJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Managementby StaffJanuary 5, 2026

New York MTA Marks Record Year for Ridership, Performance in 2025

The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.

Read More →
A white and blue graphic with text reading "Milwaukee County Transit Plus Riders Join WisGo in 2026."
Paratransitby StaffJanuary 5, 2026

Milwaukee County Transit Plus Riders Join WisGo in 2026

Transit Plus riders gain access to WisGo cards and mobile fare payment through the Umo app in 2026.

Read More →
Ad Loading...
Technologyby StaffJanuary 5, 2026

Vancouver's TransLink Taps Spare to Improve Paratransit Service

Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.

Read More →
New Mobilityby Staff and News ReportsDecember 19, 2025

Biz Briefs: Spare, Nova Bus, and More!

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →
New Mobilityby StaffDecember 15, 2025

Florida's JTA Greenlights Major Fare Cuts for Bus, Paratransit Services

The JTA board also approved making Neighborhood Autonomous Vehicle Innovation service complimentary, effective December 15.

Read More →
Ad Loading...
New Mobilityby Staff and News ReportsDecember 12, 2025

Biz Briefs: Fare Collection, Motorcoach Orders, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →