The Transit & Paratransit Co. (TAPTCO) completed a new training course — Safety Leadership.

“The Safety Leadership Course closes the loop on providing all the required materials to create the safest, most efficient NORMS in any agency,” said Jeff Cassell, president of TAPTCO. “Every leader already thinks they know how to create safe NORMS, but if that were true, why are there so many accidents.

“NORMS are the normal and usual way every employee behaves automatically in performing their jobs. NORMS are far more powerful than rules or regulations and if you can set your NORMS so that no one ever performs unsafe behaviors and delivers great service — you will be a quality operation” explained Cassell

The new course consists of seven interactive CD’s: Opening Preview, Accidents and Why People Have Them, Understanding Human Behavior, Leadership Principles, Leadership Techniques, Behavior-Based Safety and Final Exam.

It takes around 4.5 hours to complete all seven DVD’s. Once completed, the leadership will understand the actions they can take to improve the behaviors of drivers to avoid unsafe acts and “Do It Right, the First Time, Every Time” in every function they need to perform.

The course is only $2,500. It is new, comprehensive and provides all the guidance required for the leaders to influence the safe driver behaviors.

TAPTCO is a professional services company dedicated solely to helping agencies and bus companies deliver on their promise of safe, efficient, friendly and on-time transportation.