Texas paratransit partners with RouteMatch, adds tablet PCs
The agency determined that the tablet's combination of flexible technology, reliability and Web-enabled driver/dispatcher communications abilities was the best choice for a transit agency that values and implements innovative solutions.
Sherman, Texas-based Texoma Area Paratransit System (TAPS) plan to pair RouteMatch Software's integrated passenger and vehicle management technologies with Samsung Galaxy Tablets on their fleet of 104 vehicles. Serving six counties in a region approximately 62 miles north of Dallas, TAPS is also unrolling RouteMatch's paratransit solution with automated notifications for improved passenger communications and flex deviation functionality to support 65 of their routes, including two university routes.
Having outgrown their existing ITS platform, TAPS was looking to partner with a provider committed to quality customer service, as well as one that offered a Web-based system to support their Cloud Services environment.
TAPS made the decision to choose RouteMatch Software as their technology partner and invest in the tablet solution after evaluating costlier alternatives. The agency determined that the tablet's combination of flexible technology, reliability and Web-enabled driver/dispatcher communications abilities was the best choice for a transit agency that values and implements innovative solutions. The tablets will be pre-loaded and automatically connect with RouteMatch's end-to-end passenger and vehicle management platform and integrated peripheral devices.
RouteMatch's technologies will help TAPS more effectively optimize routes, monitor vehicles and on-time performance, improve scheduling and dispatching functionalities and communications, and coordinate with other regional transportation providers.
One of the benefits of the tablets is that it can be used beyond day-to-day scheduling and dispatching and gathering real-time data. TAPS has also uploaded each tablet given to a driver with their employee training materials, handbook, and reports. Employees will even receive their electronic paycheck record on the tablet.
More Paratransit

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →
New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →