METRO Magazine Logo
MenuMENU
SearchSEARCH

Transport for London renews ViaVan microtransit service for 3 years

ViaVan has provided more than 7M rides in London and saved 2M vehicle miles by pooling multiple passengers into shared vehicles.

July 15, 2019
Transport for London renews ViaVan microtransit service for 3 years

Since its launch in April 2018, ViaVan has provided more than 7 million rides in London and saved 2 million vehicle miles by pooling multiple passengers into shared vehicles.

Via

2 min to read


Since its launch in April 2018, ViaVan has provided more than 7 million rides in London and saved 2 million vehicle miles by pooling multiple passengers into shared vehicles.

Via

ViaVan, the joint-venture between Via and Mercedes-Benz Vans in Europe, has been granted a three-year Private Hire Vehicle Operator license renewal to continue to operate efficient on-demand shared transport in London by Transport for London (TfL).

Since its launch in April 2018, ViaVan has provided more than 7 million rides in London and saved 2 million vehicle miles by pooling multiple passengers into shared vehicles, resulting in more than 660 tons of CO2 saved. During this time, ViaVan expanded to serve London city-wide, and won a highly competitive tender to collaborate with TfL in launching London's first demand-responsive bus pilot in the borough of Sutton, a project which is directly in line with the city’s vision for the future of transport.

A key point of differentiation for ViaVan in London is the company’s focus on the evolution of on-demand public transport to reduce single-occupancy vehicles on the road and reduce the impact of rising congestion and harmful carbon emissions. Using technology from U.S. provider Via, ViaVan has proven to be a strong solution for public transport operators and partners, not only in London with TfL but across the UK in both rural and urban areas, according to the company.

Ad Loading...

Via’s technology powers the ArrivaClick service in Liverpool, Leicester, and Sittingbourne. In Sittingbourne, 50% of ArrivaClick passengers have shifted from private modes of transport, and significant numbers use the service to connect to commuter train lines. In partnership with Go Ahead, ViaVan provides nearly 4,000 shared journeys a week in Oxford, and most recently launched GoSutton with TfL. ViaVan also launched a second UK consumer service in Milton Keynes in October 2018 that has provided more than 55,000 rides and saved more than 18 tons of CO2, with the introduction of electric vehicles to the fleet coming this fall.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle at APTA EXPO

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →