METRO Magazine Logo
MenuMENU
SearchSEARCH

TriMet taps INIT for $30M electronic fare system

Will provide a variety of payment options: transit-only smart card, contactless bank card and a smartphone with Near Field Communications. The transit agency expects the new system to begin serving the Portland metropolitan area in 2017.

March 27, 2014
3 min to read


TriMet selected Innovations in Transportation Inc. (INIT) to begin designing the equipment needed for an electronic fare (e-fare) system serving the Portland metropolitan area in 2017.

Once TriMet’s e-fare system is fully implemented, riders will be able to choose from a variety of payment options: transit-only smart card, contactless bank card and a smartphone with Near Field Communications.

RELATED: "As Mobile Ticketing Makes Strides, E-fare Tech Ramps Up"

Ad Loading...


“While we are dedicated to restoring service, we’re also focused on making the ride better and easier for our riders,” said TriMet GM Neil McFarlane. “The ability to conveniently and quickly pay your fare by simply tapping your card or device against an electronic reader is just one of the exciting benefits that come with e-fare and will, we think, encourage more people to ride.”

Along with payment options and convenience afforded by e-fare, TriMet is also looking at the possibility of daily and monthly fare caps.

“Right now you can purchase an adult monthly pass for $100 and take as many rides as you wish during that time period but it requires that upfront cost that some cannot afford,” said Chris Tucker, director of revenue at TriMet. “With what we are proposing for our e-fare system, you could pre-pay for the month or possibly pay as you go and once you reach a $100 cap, the remainder of rides in that month would be free.” For someone who rides every day, after day 20 the rides would be free.

The $14.3 million base contract with INIT covers e-fare equipment and inspection devices, customer web portals and 1.3 million smart cards. The transit system also recently contracted with INIT for a new radio system for its buses. The full implementation of that system is nearing completion.

The full e-fare system will cost up to $30 million to implement, which includes additional contracts such as civil construction for validator placement on rail platforms. The system is expected to increase revenue and reduce costs associated with ticket vending machines and cash collection processing.

TriMet’s account-based system will also provide payment protection. If a registered card is lost, a rider can cancel that card and the value remains in their account. Right now if a customer loses their ticket or pass, they lose the money and need to buy a new one.

Riders will be able to reload transit-only cards via phone, web or at retail stores throughout the region or by setting up an auto-load feature that adds money to their accounts automatically from their bank accounts. Those who don’t have a bank account will be able to purchase e-fare cards similar to gift cards at grocery stores and other retail outlets. This will improve access for everyone, especially low-income riders.

TriMet employees will begin internally testing the e-fare system in fall 2015 with the opening of the Portland-Milwaukie Light Rail line. In 2016, the transit agency hopes to move to limited customer-segment testing and then launch e-fare systemwide in 2017.

TriMet’s goal is to make the e-fare system a regional system, allowing seamless transfers between TriMet buses, MAX and WES Commuter Rail trains, C-TRAN buses and the Portland Streetcar.

More Bus

Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Groundbreaking ceremony for LA Metro's Vermont Transit Corridor BRT
Bus•by Staff and News Reports•October 22, 2026

LA Metro Breaks Ground on Vermont BRT Project

The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.

Read More →
ABC Companies President and CEO Roman Cornell
Bus•by Alex Roman•October 21, 2026

Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation

The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.

Read More →
Ad Loading...
VIA Primo BRT bus riders
Bus•by Alex Roman•October 19, 2026

VIA Bus Ridership Grows 10.1% Through August 2026

San Antonio's VIA Metropolitan Transit reported the highest bus ridership growth among major Texas transit systems. Federal Transit Administration data ranked it second among the nation's 50 largest transit systems.

Read More →
Crowd waiting for LA Metro bus
Management•by Staff and News Reports•October 16, 2026

LA Metro September Ridership Climbs 3.9%, Led by Rail Growth

The agency recorded more than 27.2 million boardings, with rail ridership increasing 12.4% year over year and the D Line posting the largest gains.

Read More →
The Frontrunner XF on the APTA Expo show floor in 2026.
Paratransit•by Alex Roman•October 15, 2026

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility

The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.

Read More →
Ad Loading...
An overhead view of APTA EXPO's show floor.
Management•by Alex Roman•October 9, 2026

Scenes from APTA TRANSform & EXPO 2026

Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.

Read More →
DRPA interns with program swag.
Management•by Alex Roman•October 1, 2026

More Than a Summer Job: Building the Next Generation of Transit Talent

The Delaware River Port Authority and PATCO have transformed their internship program into a hands-on professional development experience that introduces students to the breadth of transportation careers — and creates a pipeline for future employees.

Read More →
A shot of ENC's manufacturing facility
Zero Emissions•by Alex Roman•September 30, 2026

LA Metro Board Awards 220 Battery-Electric Bus Contract to ENC

The contract, which is the largest base award of battery-electric buses by a U.S. transit agency, will be built in Southern California, sustaining good jobs as LA prepares to welcome the world in 2028

Read More →
Ad Loading...
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →