METRO Magazine Logo
MenuMENU
SearchSEARCH

Valley Metro, regional paratransit providers do away with transfers

Peoria's acting public works and utility director said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour.

April 25, 2016
Valley Metro, regional paratransit providers do away with transfers

Photo: Valley Metro Dial A Ride

1 min to read


Photo: Valley Metro Dial A Ride

PEORIA, Ariz. — Valley riders taking Dial-a-Ride to get to other cities will see faster service come July 1 when Valley Metro and five regional paratransit systems do away with transfers, reported the Peoria Independent.

“If someone lives in Peoria and has a doctor’s appointment or work or want to go somewhere in Phoenix, in order to use Dial-a-Ride, they have to make a transfer between rider systems,” said Ann Glaser, spokeswoman for Valley Metro, the regional transit system servicing Maricopa County. “In July, the transfer is eliminated, so where ever the beginning trip starts, the travel is seamless without switching vehicles to the final destination.”

Stuart Kent, Peoria acting public works and utility director, said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour, according to the Peoria Independent. The improved service would cost Peoria an additional $40,000. Fares will increase to $4 each way from $1, he added.


More Paratransit

RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technologyby Alex RomanSeptember 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
King County Metro Puts Paratransit Access on the Map
Paratransitby Alex RomanAugust 19, 2026

King County Metro Makes ADA Paratransit Easier to Navigate

METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.

Read More →
The Future Hits the Road
Technologyby Alex RomanAugust 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Ad Loading...
Don't Let Legacy Software Be Your Legacy with AlphaRoute's John Hanlon
Sponsoredby Alex RomanAugust 3, 2026

Driving Smarter Paratransit

John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →
MTA Advances Accessibility Improvements in Brooklyn
Paratransitby StaffJune 17, 2026

New York MTA Leverages Zoning Program to Advance Station Accessibility

Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
Ad Loading...
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →