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The design guides are intended to make it easier for riders to identify information and use transit by delivering clear, predictable, and consistent information across service areas and county lines.
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Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
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RTA predicts nearly 11 million bus riders in 2025, outpacing national recovery and setting the stage for major service upgrades.
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The adjustments are designed to simplify the fare structure, improve equity across rider categories, and support the long-term sustainability of transit service across DART’s 13 member cities.
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To accomplish this work, the MBTA announced that four phases of temporary evening service changes will begin on February 28 and continue through April.
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The milestone is a significant step toward modernizing the MAX Blue Line’s power infrastructure, one of the oldest components of the region’s light rail system.
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If adopted by the city councils of all 13 member cities, the plan would provide the requested funding from DART to the cities.
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The 12-year loan stabilizes BART, Muni, Caltrain, and AC Transit as ridership rebounds and leaders pursue a 2026 tax measure.
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All-door boarding will allow passengers to pay while entering the front, middle, or rear doors of the University Line’s 60-foot articulated buses.
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From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace.
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