
The new campaign highlights the old vs. new Greyhound in a humorous and entertaining manner, while conveying the message that the company has come a long way from the Greyhound of the past.
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Sustained effort to keep the tracks clean includes two-week track cleaning blitz at all 469 subway stations and new cleaning equipment.
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New strategy focuses on putting the customers first in everything that RT does, building effective partnerships throughout the community, inspiring RT employees to journey for excellence, striving for organizational efficiency, and ensuring performance excellence through the implementation of fiscal policies and strict accountability.
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As more agencies shift from a traditional bus-only model to a multimodal system to cut costs and expand services, contractorsare helping them adapt and grow with these new changes.
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Pilot of new information service to provide live notifications of severe delays directly to customers' mobiles or computers to alert them more quickly. First time that Twitter has partnered with a transport authority to provide live travel information to customers using this innovative approach.
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Agency has doubled its team of employees tasked with riding its trains to observe and report on conductor and ticket agent performance, onboard and station amenities and customer interactions.
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The app, named QualiT, allows individuals to anonymously share feedback with the T. The service is similar to ones provided on Uber and Lyft transportation systems, and provides crowd-sourced data to help improve service.
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The straightforward and user-friendly system superimposes the corridor map on top of a Google map, which shows the precise location of the train.
Read More →The benefits of using public transit are many — environmentally friendly, less stressful than driving and no time wasted sitting in traffic, to name a few. For commuters in cities like Philadelphia, Los Angeles and Montreal, there are even more advantages for using transit — discounts at local businesses for using bus/train/trolley passes.
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BART’s new rule mirrors similar campaigns launched by transit agencies in New York, Philadelphia and Seattle with slogans such as "Two seats? Really?" and "Dude ... Stop The Spread. Please."
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