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The digital screen campaign consists of a brief animation warning customers to stay safe as they play the game that seems to have taken the country, and the world, by storm.
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At the same time, MCI added resources to the MCI ERSA call center and enhanced the call routing system.
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The most preferred app will be selected by the MBTA, after considering public comment, and announced in September 2016. The selected app will be featured prominently on the MBTA website for a full year, and be endorsed by the T.
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The MTA eTix app, developed by Masabi, will to be rolled out next month on select lines; available to all LIRR & Metro-North customers by end of 2016.
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Providing over 25 million customer trips each year, CATS has added light rail and streetcar service, which has increased ridership exponentially.
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The app is available for free download on any web-enabled iOS or Android device. To make a purchase, customers simply install the app and then create an account, which will securely save a customer's profile information and purchase history for ease of use.
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The app, named QualiT, allows individuals to anonymously share feedback with the T. The service is similar to ones provided on Uber and Lyft transportation systems, and provides crowd-sourced data to help improve service.
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The agency's tickets app users can now find a nearby Lyft or car2go within the app’s navigation drawer to help them get to and from their public transit stop.
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The straightforward and user-friendly system superimposes the corridor map on top of a Google map, which shows the precise location of the train.
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Nowadays, there’s an app for everything. Very few of those apps can turn an everyday transit rider into a hero who summons help for a person in distress. A routine ride on your transit system can be suddenly disrupted if you witness an assault, a crime in progress or a medical emergency. That is why apps designed for public safety must take all imaginable scenarios into consideration.
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