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Someone taps their phone to a bus or rail validator to pay to ride via mobile wallet.

News•Staff•November 26, 2025

Denver’s RTD introduces Tap-n-Ride Fare Payments

A growing industry shift to contactless payment options via a physical card or mobile wallet allows customers to pay fares quickly and securely.

Articles•Alex Roman•October 8, 2025

Driving Toward a Greener Future: A Conversation with Panorama Tours’ Michelle Petelicki

In this conversation, she shares how her company is putting sustainability into practice, how motorcoaches are stepping up during moments of crisis, and why events like the FIFA World Cup could be pivotal opportunities for the industry.

News•Staff•October 7, 2025

LA Metro Releases Industry Guide for Improving Transit to Major Events

The Playbook was developed through Metro’s SetGo Program, a national workshop series conducted with the American Public Transportation Association.

Articles•Alex Roman•September 25, 2025

Inside Look: LYT Redesigns Platform for Smarter Transit Management

METRO Executive Editor Alex Roman recently had the opportunity to speak with LYT’s Founder and CEO, Timothy Menard, about how the company’s updated product came about and its potential impact on the public transit industry.

News•Alex Roman•September 18, 2025

METRO and SBF's Frank Di Giacomo Named to APTA's Hall of Fame

In addition, the association also named its outstanding public transit systems, partnerships, and individual awards for 2025.

News•Staff•September 10, 2025

Seattle's First Powered Light Rail Vehicle Crosses I-90 Floating Bridge

The move marks a historic milestone for both the agency and transit industry — the first time in the world that trains under power are operating across a floating bridge.

Articles•Alex Roman•September 1, 2025

How Two Transit Agencies Are Using Tech to Put Riders First

Now recognized with METRO’s Innovative Solutions Awards for Technology and On-Demand Transportation, respectively, Auburn Transit and GCTD are demonstrating to the industry how artificial intelligence and flexible, rider-centric transit systems can not only address existing problems but also lay the foundation for the future of mobility.

Articles•Alex Roman•August 11, 2025

TransLink’s MyWork Program Sets New Standard in Operations Innovation

TransLink and its subsidiary Coast Mountain Bus Company along with GIRO is a 2025 Innovative Solutions Award winner in the category of Operational Efficiency.

Podcasts•August 1, 2025

Bus Tech Talk: Maintenance Insights from Connect Transit’s Charlie Busse

On this initial episode of Bus Tech Talk, METRO's Alex Roman and CCW's Mark Hollenbeck talk to some of the top maintenance leaders in the industry.

News•Staff•July 28, 2025

San Antonio's VIA Reaches New Customer Satisfaction Milestones

The agency received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the highest scores awarded to any transportation agency nationwide in each category.

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