U.K. town to replace buses with driverless pods

Each pod, which has a battery-powered electric motor, can hold up to two people and their luggage and travels just 12 mph.

Consultant Q&A: HDR's Doug Jackson on Delivering Transit Megaprojects with Community Trust and More

As principal program manager for Toronto’s Ontario Line, he reflects on lessons learned and the importance of keeping community needs at the center of every decision.

Delivering Customers the ‘Best Possible Experience’ Drives Pacific Coachways

The father-son team of Tom and Michael Giddens, recently named METRO Magazine’s Operator of the Year, has added new technologies that have helped them increase efficiencies and improve regulatory compliance.

Consultant Q&A: AECOM's Diane Cowin on Planning, Innovation, and the Future of Transit

As Transit Market Leader for the Americas, she brings deep expertise in federal funding strategy, ESG-focused development, and equity-centered leadership.

NYCT launches podcast service

In mid-June, New York City Transit launched TransitTrax, a podcast service that enables the agency to reach out to customers using MP3 players.

Joe Balas

Consultant Q&A: Stantec’s Ryan White on Regulation, Funding, and Community-Centered Solutions

With over two decades of experience, Stantec’s Ryan White shares insights on navigating complex transit regulations, funding challenges, and the importance of authentic stakeholder engagement to deliver inclusive, future-ready transportation infrastructure.

Straining at the byte

We must embrace the digital world without any guarantee of return on investment.

Consultant Q&A: Data, Defining Success, and More with HNTB's Tam

In her most recent role as the Customer Experience Lead for Dallas Area Rapid Transit’s System Modernization program, DART Transform, Tam and her team collaborate closely with the transit agency to improve riders’ day-to-day experience.