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The Plan is CTA's formal response to an FTA Special Directive issued in December and details how the agency will significantly expand the law enforcement surge it launched.
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Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
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The actions are built around five priorities identified by customers: operational reliability, communication, frequency and convenience, safety and security, and comfort and cleanliness.
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The surge is made possible by funding provided by CTA to expand the program.
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The Federal Transit Administration is ordering the agency to update its safety plan and roll out security upgrades by mid-December, warning federal funds could be withheld.
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New biennial budget adds 14 security officers, installs driver barriers, and readies Zip, DART, and Swift growth for Snohomish County.
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Valley Metro reports safer, cleaner rides with incidents down 50% and rider satisfaction up, due to stronger security and partnerships.
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From all-electric buses and real-time data analytics to an autonomous security robot, SMRT is showing how smaller transit systems can lead the way in modernization.
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CATS expands safety efforts with new bike and UTV patrols, enhanced training, and closer coordination with local law enforcement.
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The new agreement among USRC, Amtrak, and the Federal Railroad Administration will expedite restoration efforts, enhance security, and stimulate new economic development.
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