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New investments in security, service expansion, and rail development aim to improve the rider experience while keeping fares flat.
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Under the leadership of the CATS Chief Safety and Security Officer, the organization has marked a pivotal transformation.
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Transit agencies are redefining safety with care-based response models. See how leaders are improving trust and operations.
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To commemorate the occasion, current members of the MTC were presented with a custom painting of the Charlotte Transportation Center in Uptown.
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Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
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The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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CATS expands safety efforts with new bike and UTV patrols, enhanced training, and closer coordination with local law enforcement.
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The Federal Transit Administration will evaluate CATS' compliance with federal safety directives after multiple violent incidents in 2025.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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