Metro Magazine
MENU
SEARCHMENUSEARCHLoading data...
The initiatives will introduce new payment options, fare capping, and rider education as the Charlotte transit agency looks to simplify fares and improve the customer experience.
Read More →
The milestone event honored generations of transit workers and showcased how public transportation has evolved into a multimodal system serving one of the nation's fastest-growing regions.
Read More →
New investments in security, service expansion, and rail development aim to improve the rider experience while keeping fares flat.
Read More →
Under the leadership of the CATS Chief Safety and Security Officer, the organization has marked a pivotal transformation.
Read More →
Transit agencies are redefining safety with care-based response models. See how leaders are improving trust and operations.
Read More →
To commemorate the occasion, current members of the MTC were presented with a custom painting of the Charlotte Transportation Center in Uptown.
Read More →
Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
Read More →
The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.
Read More →
Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
Read More →
CATS expands safety efforts with new bike and UTV patrols, enhanced training, and closer coordination with local law enforcement.
Read More →